User Guide sona:vogue intro 700/500/300 1
Welcome 2
sona:vogue intro is a fully automatic hearing aid that combines high sound quality, maximum speech comprehension, and optimal listening comfort. We are convinced that the outstanding performance of your sona:vogue intro will provide valuable benefits in your daily life. Please read these user instructions thoroughly to benefit from all the possibilities your new sona:vogue intro has to offer. sona:vogue intro is a quality product developed by the Swiss company Sona Hearing.
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Contents 1. Important information 6 2. Product description 9 3. Step-by-step instructions 4. Care and maintenance 10 5. Troubleshooting 18 6. Service and warranty 20 7.
1. Important information Please read this information carefully before using your sona:vogue intro. Hazard warnings Use only a sona:vogue intro that has been specially programmed for you by your hearing care professional. Other systems may be ineffective and in certain cases may damage your hearing. Changes or modifications to the sona:vogue intro that were not explicitly approved by Sona Hearing are not recommended. Such changes may damage your ear or the sona:vogue intro.
In some environments, sona:vogue intro will reduce background noise. Please be aware that warning signals or noise coming from behind, e.g. cars, are partially or entirely suppressed. i Information on product safety If your hearing healthcare professional has determined that the secure-fit tab should remain on your hearing instrument, please make sure it is securely in place before inserting the sona:vogue intro into your ear.
i When you are not using your sona:vogue intro, leave the battery compartment open so that any moisture can evaporate. Make sure that you always completely dry your sona:vogue intro after cleaning. Store the sona:vogue intro in a safe, dry, and clean place. i Do not drop your sona:vogue intro. Dropping onto a hard surface can damage it. i Always use new batteries for your sona:vogue intro. You can return used batteries to your hearing care professional.
2. Product description 3 5 6 8 1 4 2 7 1 2 3 4 5 6 7 8 Microphone Battery door with ON/OFF functionality Secure-fit tab Sound outlet Dome Wax protection Removal handle Side indicator: red = right; blue = left Your sona:vogue intro requires size 10A batteries.
3. Step-by-step instructions This chapter provides step-by-step instructions on how to use your sona:vogue intro. Please follow these steps carefully. Step 1: Preparing the battery Remove the protective foil from the new battery. Certain batteries need some time (max. 2 minutes) to activate.
Step 2: Inserting the battery Open the battery door. Insert the battery as shown and indicated in the battery compartment. Use size 10A battery for your sona:vogue intro.
Step 3: Turning on the sona:vogue intro Switch on the sona:vogue intro by completely closing the battery door. Once switched on, your sona:vogue intro is ready to be used. i Open and close the battery compartment gently and carefully. i If you feel resistance when closing the battery compartment, make sure the battery is inserted correctly. If the battery is inserted the wrong way, the hearing aid will not work and the battery compartment can be damaged. It can take up to 5 seconds before it starts.
Step 4: Inserting your sona:vogue intro Each hearing system is individually programmed for your right or left ear. For the first step, identify right and left so you will be able to insert your hearing system in the correct ear.
Hold the sona:vogue intro between your thumb and index finger with the battery door away from your ear and the dome towards your ear canal. If your sona:vogue intro has the secure-fit tab, position it towards the top. Gently push the dome portion into your ear until the sona:vogue intro is seated comfortably and the secure-fit tab (if equipped) is resting against the ear. Do not use the sona:vogue intro without dome. Step 5: Removing your sona:vogue intro Gently pull on the removal handle.
Step 6: Switching off your sona:vogue intro You can turn off your sona:vogue intro by opening the battery door. Step 7: Replacing the battery If the battery needs to be replaced, sona:vogue intro will play an acoustic signal (two beeps, each 1 second long). This signal is repeated until the battery is completely empty. The duration between the first warning signal and the end of operation can vary. Therefore, we suggest that you replace the old battery immediately after the first warning signal.
4. Care and maintenance Diligent and routine care of your sona:vogue intro will contribute to outstanding performance and a long service life. Please use these specifications as a guideline: General Before using hair spray or applying cosmetics, you should remove your sona:vogue intro from your ear, because these products may damage it. Try to avoid touching the microphone, e.g. when inserting or operating the sona:vogue intro.
Daily Inspect the dome for earwax. Clean the surface with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. to clean your sona:vogue intro. If you need to clean your sona:vogue intro intensively, ask your hearing care professional for advice and information. Weekly Clean the dome with a soft, damp cloth or with a special cleaning cloth for hearing aids. For more in-depth maintenance instructions or for more than basic cleaning, please see your hearing care professional.
5. Troubleshooting Hearing systems sound softer than usual or no sound is audible at all Check the sound outlet and dome for earwax residue and clean if necessary or replace the wax protector. Check whether the battery is correctly inserted. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional. Battery lifetime is shorter than usual Insert a new battery and make note of exactly how long it lasts.
Whistling Make sure the dome is correctly and firmly fitted in the ear. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the sona:vogue intro and consult with your hearing care professional. If the problem is serious, please contact your physician.
6. Service and warranty Each sona: product is covered by a manufacturer warranty. Please ask your hearing care professional about the details. This warranty covers repairs in case of processing and material errors. The warranty does not cover damages due to: : normal wear and tear : improper handling or care : exposure to chemicals : immersion in water or undue stress In case of damage caused by third parties or unauthorized service, the sona: warranty is null and void.
7. Information and explanation of symbols XXXX With the CE symbol, Sona Hearing confirms that this Sona product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 199/5/EC on radio and telecommunications transmitters. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
Operating conditions The product is designed to function without problems or restrictions if used as intended, unless otherwise noted in this user guide. Transport and storage conditions During transport or storage, the temperature should not exceed the limit values of –20°/+60° Celsius and relative humidity of 65 % for a long period of time. The air pressure range between 500 hPa and 1100 hPa is appropriate.
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