User's Manual

49en
Troubleshooting
Drive does not open or close
the door after pressing the
“Open/Close” button at the
wall station (accessory).
Troubleshooting guide
The following troubleshooting guide will help you find possible
faults and their causes as well as information about how you
can remedy these yourself. In specific cases, other chapters
and sections are referenced in which the procedures are
more closely described. You are instructed when you must
have the fault remedied by a specialist.
WARNING
There is the possible risk of injury or death if certain work for
troubleshooting is carried out without having the correspon-
ding expertise.
For specific troubleshooting work, technical knowledge is
absolutely necessary. Have the fault repaired by a trained
specialist exclusively when you are instructed to do so in the
troubleshooting overview.
1. No voltage present
2. Electrical supply voltage
outside of the tolerance
range.
3. Photoelectric barrier not
mounted and connected.
4. Photoelectric barrier inter-
rupted/triggered.
5. Drive/controller defective.
6. Drive locked.
7. Drive has been unlocked via
emergency release mecha-
nism.
8. Maximum cable length of 22
yd (20 m) exceeded.
1. “Safety” LED on the controller
housing is permanently lit.
2. Have the mains voltage
checked by a specialist.
3. “Safety” LED on the con-
troller housing is lit.
4. “Safety” LED on the con-
troller housing is lit. Are any
objects in the path of the
photoelectric barrier?
5. Drive/controller does not
start with hand-held trans-
mitter or wall station (acces-
sory).
6. “Command” LED “Com-
mand” on the controller
housing lit.
LED on the wall station lit
up red
7. Carriage cannot be moved
by hand.
8. LED on the wall station
(accessory) is not illumi-
nated.
Try connecting the wall sta-
tion (accessory) to the drive
with a short cable as a test.
1. Check the power outlet with
a different device, for exam-
ple by plugging in a drill or a
lamp.
2. Have the cause of the
anomaly remedied by a
specialist.
3. Mount the photoelectric bar-
rier and connect.
4. Remove object.
5. Have the drive repaired by a
specialist or have the drive
exchanged.
6. Unlock the drive by pressing
the “Lock/Unlock” button
(approx. 5 seconds) on the
wall station (accessory)
again.
7. Interlock the drive by pulling
on the emergency release
cord again.
8. Install the wall station
(accessory) to the drive with
a shorter cable at a different
location.
Fault/Behavior Possible causes Test/Check Repair