User's Manual

34
Booster Antenna Installation Guide
Troubleshooting
COMMENT: This section is under construction. Need more information.
Problem Corrective Actions
The cable connections are
poor.
 Secure the cable connections.
The booster antenna was not
detected.
 Check the cable connections to make sure they are
secure.
 Check to see if the cable is shorted. If it is, connect
another cable and check again.
 Turn off the SOMAport and then turn it back on. Booster
antenna detection is performed only when the SOMAport
powers up.
ATTENTION: To disconnect or reconnect the booster
antenna, make sure the SOMAport is off.
The signal strength is poor.
 Reposition the booster antenna following the guidelines
on page 17.
 Try another booster antenna.
The total length of the coaxial
cable from the booster antenna
to the SOMAport is more than
25 m (82 feet).
 Check the connections and make sure they are secure.
Poor connections make be reported as excessive cable
length.
 Use a line amplifier to compensate for the longer cable
length.
 Reposition the booster antenna or the SOMAport to
reduce the amount of cable required.