User's Manual
Table Of Contents
- Overview
- The Front Panel
- The Back Panel
- The Internal Antenna
- Introduction
- Installing the SOMAport
- Connecting Multiple Computers
- Overview
- Using an Ethernet Hub
- Using an Internet Router
- Finding Causes of Computer Problems
- Finding Causes of Telephone Problems
- The Signal is Weak
- There is a Fault Condition
- The SOMAport is Not Receiving Power
- There is a Problem with the Ethernet or USB Cabling
- There is a Problem with the USB Port Settings
- The Computer Uses an Old Dial-Up Connection
- Internet Explorer LAN Settings are Incorrect
- Ethernet Network Settings are Incorrect
- IP address Needs to be Renewed
- Troubleshooting
- Specifications
- Index
34
THE SIGNAL IS WEAK
The signal to your SOMAport may be weak if you are having any of the
following problems:
Telephone voice quality is poor or calls are dropped
It takes a long time to open a Web page
You cannot browse the Internet at all
To improve reception quality
1 Make sure you have located the SOMAport according to the guidelines
listed in “Choose the Best Location” on page 17.
2 See if a nearby appliance is disrupting the signal. Do the following for each
appliance, testing one appliance at a time:
i Turn off the appliance.
ii While the appliance is off, check if the network performance improves.
If there is an improvement, reposition either the appliance or the
SOMAport so that they are farther apart.
If there is no improvement, turn the appliance back on and try another
appliance.
3 If you cannot improve reception in the SOMAport’s current location, try
moving it to another location that meets the guidelines on page 17.
Persistent Reception Difficulties
Reception can be temporarily affected by severe weather conditions such
as heavy storms, ice, or strong winds. Problems may persist in the
absence of these conditions if:
There are obstructions—tall buildings, trees, or mountains—
between your SOMAport and the nearest communications tower.
Your SOMAport is located at the outer limit of the coverage area.
Contact your service provider if you experience persistent signal
reception difficulties.
sp3.book Page 34 Tuesday, March 28, 2006 5:09 PM