User Manual
Table Of Contents
- Introduction
- Installing the SOMAport
- Installing the SOMAport and Connecting Equipment
- An overview of the installation
- Unpacking the SOMAport
- Choosing the best location for the SOMAport
- Connecting the power supply and powering on the SOMAport
- Connecting a computer via Ethernet
- Connecting a computer via USB
- Connecting multiple computers to the SOMAport
- Connecting telephones to the SOMAport
- Activating service
- Changing Ethernet Network Settings
- Installing the SOMAport and Connecting Equipment
- SOMAport Lights
- Troubleshooting and Getting Help
- Index
63
This chapter describes the problems the SOMAport may exhibit, the possible
causes of those problems, and the actions you should take to fix them.
Contents
Finding problem causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The signal is weak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
There is a fault condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
The SOMAport is not getting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
There is no connection between the SOMAport and your computer or hub . . . . . . . 70
The computer uses an old dial-up connection to connect to the Internet . . . . . . . . . 74
Internet Explorer LAN settings are incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 0
T
ROUBLESHOOTING
AND
G
ETTING
H
ELP