User Manual

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AISWEI New Energy Technology (Yangzhong) Co., Ltd.
No.588 Gangxing Road, Yangzhong, Jiangsu, China
(1) Normal wear and consumption of the Warranted Product;
(2) Appearance defects (including but not limited to scratches, corrosion, rust) that do not
affect the normal operation, function and effect of the Warranted Product;
(3) Wear and consumption of accessory parts, consumptive parts and vulnerable parts of the
Warranted Product.
3.2 Non-application of QW Services
If the Defect of the Warranted Product is caused by one or more of the following circumstances,
AISWEI is entitled to reject to provide the Customer with the QW Services:
(1) The Customer fails to comply with the specifications of the installation manual or the
instruction manual or other documents of the Warranted Product, or the provisions of
national laws and regulations, or national or industry standards (including mandatory
standards and recommended standards) to debug, operate, use (including the use through
grid connection), store, maintain, upgrade and make other operations on the Warranted
Product, including but not limited to the use and storage of the Warranted Product that do
not comply with the working environment requirements of the relevant specifications,
provisions or standards (such as installation spacing, ventilation conditions, etc.);
(2) Without prior explicit, specific, and written consent of AISWEI, the Customer modifies,
changes the design, replaces parts, repairs, upgrades or makes other operations on the
Warranted Products;
(3) The failure or defect of the operating system where the Warranted Product is located
(including but not limited to the power station system) not attributable to the Warranted
Product or incompatibility between such system and the Warranted Product;
(4) Unsafe power grid environment or chemical environment or other circumstances with
similar nature;
(5) Improper transportation and packaging of the Warranted Product that shall not be
attributable to AISWEI;
(6) Force majeure.
Article 4 QW Services
4.1 For the Defective Product, AISWEI will, according to the actual circumstance, provide one or more
of the following QW Services at its own discretion:
(1) Remote services (i.e. providing the Customer with consulting or guiding services via
telephone, email or by other means as designated by AISWEI in writing);
(2) Returning the Defective Product to the factory designated by AISWEI for repair;