User Manual
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AISWEI New Energy Technology (Yangzhong) Co., Ltd.
No.588 Gangxing Road, Yangzhong, Jiangsu, China
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The Standard Warranty Period shall commence from the earlier of the following: (1) the
date when the first installation of the Warranted Products is completed; (2) 2 months after
the shipment dispatch date from AISWEI for SOL EVPOWER or 6 months after the shipment
dispatch date from AISWEI for SOL APOLLO and Smart Meter.
2.1.2 For the Warranted Products out of the Warranty Period, AISWEI is willing to provide the
Customer with lifelong consulting services (only via telephone, e-mail or by other means
as designated by AISWEI in writing) free of charge. If the Customer requests AISWEI to
provide other quality warranty services for the Warranted Products out of the Warranty
Period, AISWEI is entitled to charge with the Customer for service fees according to the
specific services. The standard of the aforesaid service fees shall be subject to the written
provisions of AISWEI. The specific information is available from the sales personnel of
AISWEI.
Article 3 Warranty Conditions
3.1 General Warranty Conditions
AISWEI will provide the Customer with the QW Services under this QWA only after all the following
conditions are met:
(1) The Warranted Product has a Defect (“Defective Product”), which is not caused by any of
the circumstances listed under Article 3.2 of this QWA;
(2) The Warranted Product is within the Warranty Period;
(3) The type plate of the Defective Product shall be legible, complete and identifiable;
(4) The Customer does not have any failure in payment of outstanding payables or return of
the Defective Product (if the Customer fails to fully pay any due payables or fails to return
the Defective Product according to the requirement of AISWEI, to the extent permitted by
applicable laws, AISWEI is entitled to reject the quality warranty requests raised by the
Customer); and
(5) The Customer can provide the valid purchase invoice or voucher.
To avoid any doubt, the “Defect” mentioned herein shall refer to any status that the Warranted
Product fails to operate normally, perform the expected functions as agreed by AISWEI and the
Customer in writing or achieve the expected goals as agreed by AISWEI and the Customer in writing
during its normal use due to its own quality issues (including but not limited to technical Defects or
material issues). However, the Defect as defined above does not include the following circumstances: