User's Manual

18
Appendix A
Factory Default Values
The following table details the factory default values. These are the values that
will be set initially at the factory.
WIRELESS
Radio Spectrum bandwidth Normal
Channel 4960 MHz
Transmission Rate 36 Mbps
LAN
IP Address 192.168.0.1 for Skyway 4600 or
4700 Base Stations
192.168.0.2 for Skyway 4100, 4300
or 4500 Clients
192.168.0.1 / .2 for Skyway 4101,
4301 or 4501 point to point pairs
Subnet Mask 255.255.255.0
Login Name / Password admin / default
Appendix B
Troubleshooting Guide
1. “I can’t get a wireless connection with a client unit”.
• Verify that the Client MAC address has been correctly added to the Base
Station and the Base MAC address has been correctly entered in the Client.
• Verify that Base and Client are operating on the same Radio Spectrum
Bandwidth, Frequency and Data Rate.
• If encryption is enabled, verify that the key information been entered
correctly.
• Make sure that the distance between the base and client units is within the
specified system range. A quick check of the signal strength and quality
indicators can help assess a marginal RF link. Poor indicator response may
be due to the following reasons:
- Your link distance has exceeded the unit’s capability: Review your
link budget to make sure that the system is able to handle the
distance. Use GPS devices to accurately determine the link distance
first. If you are unsure about the link budget, you may contact
Solectek Technical Support for help.
- Antenna misalignment: antennas must be aligned correctly to
achieve maximum link distance.
- Radio interference: The radio activity in the environment is too
strong and may interfere with your signals. You may try to
determine the source by using a spectrum analyzer and a
directional antenna.
2. ”I can’t access the SKYWAY 4000 over Ethernet from my PC.”
• Make sure the Ethernet connection is properly established.
• Make sure that the right IP address is used. Please refer to Section 2:
System Configuration for setting up the right IP addresses for your PC
and SKYWAY 4000 unit.
3. Can’t access the Internet through the SKYWAY 4000 unit.
• First, make sure that the wireless connection is established. Good RF
conditions need to be established between the units’ radios. MAC address of
the other unit needs to be correctly typed in at both the base and sub units.
• From a PC on the client unit side, pings the IP address of the SKYWAY 4000.
If this does not work, the wireless may still not be properly established or
the LAN IP setting is not correctly set between the SKYWAY 4000 and client.
• Ping a known IP address on the Internet, such as Yahoo’s IP address,
66.218.71.81. (From the DOS prompt command line, type “ping
66.218.71.81”). If this does not work, you have a problem getting out to
the Internet. Make sure that the IP setting is set correctly between the
SKYWAY 4000 and the surrounding IP network. Check with your IT
administrator or ISP to see if the Internet connection is up and running.
• If you can ping an Internet IP address, but still cannot browse the Internet,
make sure the DNS is set correctly on your network. Check with your IT
administrator or ISP for proper DNS setting for your wireless network.
Appendix C
For your records please record following items about your unit and keep it safe
in your records:
Username
and
Password:
Encryption
key: