Solax Mobie Redefining Mobility TM Owner’s Manual
Solax Mobie™ Owner’s Manual 2370C Walsh Ave Santa Clara, CA 95051 1-800-983-1306 ©Solax Mobility 2012, 2013 Solax Mobie Owner’s Manual V1.
Table of Contents I. INTRODUCTION 1 II. SAFETY 6 III. FOLDING AND UNFOLING YOUR MOBIE 21 IIII. INSTALLING THE BATTERY 26 V. OPERATING YOUR MOBIE 27 VI. RIDING YOUR MOBIE 33 VII. BATTERY CHARGING AND MAINTENANCE . 35 VIII. TRANSPORTING YOUR MOBIE 37 VIIII BASIC TROUBLESHOOTING 38 X CARE MAINTENANCE 39 XI.
I. Introduction Congratulations on the purchase of your new Solax Mobie™ Foldable Scooter. The Mobie is engineered and designed to provide great comfort and mobility, in a compact foldable design. It is ideal for travel and an on the go lifestyle. What makes the Mobie unique is its ability to fold and unfold in less than a minute, while not compromising comfort and functionality.
I. Introduction Shipping and Delivery We highly recommend that before you start using your Mobie, you make sure the delivery was complete. If you do not receive a complete delivery, please contact your authorized Solax Mobility dealer. If damage has occurred during transport, either to the packaging or contents, immediately contact the delivery company responsible for the shipment.
1. Introduction Product Specifications Length 38.97” (unfolded) Width 17.21” Tires (Solid Wheels) 6 inches for front wheel 7 inches for rear wheel Speed Speed:6kmh/3.75mph Safe Gradient Up to 8º Maximum Gradient 8º Travel Range 9.32miles per Charge Turning Radius 47.
I. Introduction Product Features Control Console – The key switch, speed control throttle (forward and reverse), battery charge indicator and steering wheel are located here Back Seat Rest Cushion Seat Tiller – Has three adjustable locking levers to adjust Height and angle Seat Unlock Lever Optional Armrests This is the Tiller Angle Adjustment Lever Floorboard L Rear Chassis Front Chassis Cover Rear Wheels Front Tires Battery – The Lithium Battery is located here.
II. Safety It is very important that you understand the safety instructions and recommendations before operating this product. READ AND REVIEW THIS MANUAL AS OFTEN AS NEEDED Before operation of this mobility scooter, you, and anyone assisting you, should read the entire contents of this owner’s manual and follow all instructions and review all warnings to insure the proper operation of this mobility scooter.
II. Safety IMPORATANT SAFTEY TIPS MOTOR VEHICLE SAFETY As of 2012, the U.S. Department of Transportation has not approved any tie down system for transporting a scooter in a motor vehicle. 1. Never sit in the Mobie while in a moving vehicle. In an accident or sudden stop you may be thrown from the scooter. 2. Never transport the Mobie in the front seat of a vehicle. It may shift and interfere with the driver. 3. Always secure the Mobie so that it cannot roll or shift.
II. Safety 7. Never try a new maneuver on your own unless you are sure it is safe. 8. Get to know the areas where you plan to use your Mobie. Look for hazards and learn how to avoid them. 9. Do not allow additional riders on the scooter, armrests or chassis. Doing so may result in personal injury to you or others, as well as damage to your scooter.
II. Safety CONTROLLER SETTINGS Be aware that you will need to get familiar with the controller settings and touch sensitivity of the control throttle for speed control, forward and reverse functions, and braking. WHEN SEATED IN A PARKED MOBIE 1. Always power-down your Mobie when you are parked, even for a moment. This will prevent: a. Accidental movement from contact with the throttle lever by you or others. b. Unintended brake release or movement from EMI sources. 2.
II. Safety Remember to: a. Move your Mobie as close as you can to the object you wish to reach. b. Rotate the front casters until they are as far forward as possible. This makes the Mobie more stable. NOTE: To do this, move your Mobie past the object you want to reach, and then back up alongside it. Backing up will rotate the casters forward c. Turn off all power to your scooter. If you fail to do so, you may touch the joystick and cause your scooter to move when you do not expect it. d.
II. Safety RAMPS, SLOPES & SIDEHILLS The center of balance of your scooter changes when you are on a slope. Never use this scooter on a slope unless you are sure it is safe. When in doubt, have someone help you. NOTE: “Slope” includes a ramp or side hill. Your Mobie is less stable when it is at an angle Beware Of: 1. Steep slopes. Do not use your Mobie on a slope steeper than 8%. (An 8° slope means: One foot in elevation for every ten feet of slope length). 2.
II. Safety NOTE– The proper design will vary, depending on such things as: the length and height of the ramp; the need for an intermediate platform; landing size; doors and the direction of swing; and whether the ramp includes a turn or angle. CURBS & SINGLE STEPS 1. Your Mobie is not designed to drive up or down a curb or step more than 1/2 inch high. Doing so may: a. Result in a fall or tip-over. b. Damage the frame, wheels, axles or other scooter parts, or loosen fasteners. 2.
II. Safety TRANSFERS It is dangerous to transfer on your own. It requires good balance and agility. Be aware that there is a point during every transfer when the Mobie seat is not below you. To avoid a fall: 1. Always turn off power before you transfer to or from your scooter. If you fail to do so you may touch the joystick/control lever and cause your scooter to move when you do not expect it. 2. Work with your health care professional to learn safe methods.
II. Safety 4. Lean or press your body uphill. This will help adjust for a change in the center of balance caused by the slope. 5. Always drive your Mobie moving at a slow steady speed. Keep control over the scooter at all times. On a descent, do not let your scooter accelerate beyond its normal speed, the Mobie picks up speed, center the joystick to slow down or stop. ENVIRONMENTAL CONDITIONS Your Mobie is not designed for use in a heavy rain storm, or snowy or icy conditions. 1.
II. Safety Controller The controller which receives the signal from the control panel and transfers to motor and brake is located in the rear section of the Mobie and must not be exposed to moisture at any time as it may cause permanent damage. If exposed to heavy moisture, your Mobie must not be used until it has been thoroughly dried out. Braking System The Mobie is equipped with electromagnetic regenerative brakes.
II. Safety BATTERIES 1. You can only use batteries approved and supplied by Solax. Solax has designed special lithium batteries for the use with the Mobie. . 2. You must charge the battery for five to six (5-6) hours before attempting to operate your Mobie for the first time. Failure to do so will result in damage to the battery. 3. Read all battery instructions before attempting to change or charge batteries. 4. Always remove batteries using straps or handle provided.
II. Safety SEATING SYSTEM 1. Use of a seating system not approved by Solax may alter the center of balance of the Mobie. This may cause a fall or tip-over. 2. Never change the seating system of the Mobie unless you consult your supplier first. CHANGES & ADJUSTMENTS Never use non-Solax parts or make changes to your scooter unless authorized by Solax. (Doing so will void the Warranty and may create a safety hazard). 1.
II. Safety Electromagnetic interference (EMI) from radio wave sources A powered vehicle may be susceptible to electromagnetic interference (EMI), which is interfering electromagnetic energy (EM) emitted from sources such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way radios, and cellular phones. The interference (from radio wave sources) can cause the powered vehicle to release its brakes, move by itself, or move in unintended directions.
II. Safety Note: Other types of hand-held devices, such as cordless phones, laptop computers, AM/FM radios, TV sets, CD player, and cassette players, and small appliances, such as electric shavers and hair dryers, so far as we know, are not likely to cause EMI problems to your powered vehicle.
II. Safety Once your Mobie is folded out for the first time, you will notice that several labels are located on the floorboard and other areas of the Mobie. These labels are to provide both “SAFETY WARNINGS”. Solax Mobie Owner’s Manual V1.
II. Safety Solax Mobie Owner’s Manual V1.
III. Folding and Unfolding your Mobie In this section you are going to learn how to unfold and fold your Mobie. Although there are a few ways to do this, we are going to demonstrate one particular way. The key is to first understand how to “release” the Mobie from the “locked” position and safely unfold it. Second, you will need to learn how to safely fold the Mobie back to the locked position.
III. Folding and Unfolding your Mobie Unfolding the Mobie 1. Pull up the red release lever located on the left side of the scooter (clockwise). This will take the Mobie out of “Lock” mode. 2. Carefully grab the control panel or tiller handle and push the Mobie forward while holding the seat. 3. Grab the rear of the seat and pull it up while pushing continuing to push the tiller forward. 4.
III. Folding and Unfolding your Mobie Unfolding the Mobie (Continued) 5. The Mobie should now be in this position 6. If you have the optional armrests you will need to just flip them up as shown below. If not, proceed to step 7. 7. Pull the back seat up. 8. Your seat should be positioned like this. Solax Mobie Owner’s Manual V1.
III. Folding and Unfolding your Mobie Folding the Mobie 1. 3. Adjust the tiller back to its default position. See page 29, 30 and 31 for instructions. If you have armrests, pull up on the armrest and then fold them inward Solax Mobie Owner’s Manual V1.0 2. Collapse the seat. Push down the back seat rest until it is rested on the seat bottom. 4. Push in the “Seat Lock” handle that is located under seat while holding the rear of the seat. This allows the seat to start the accordion like fold.
III. Folding and Unfolding your Mobie Folding the Mobie (Continued) 5. While pressing the seat release lock, push the seat back as shown 6. Grab the strap that is located in the middle of the floorboard and pull up while pushing the seat down. 7. Push the front and rear chassis together until they lock in place. 8. This is how the Mobie should look when folded. Solax Mobie Owner’s Manual V1.
IV. Installing the Battery For safety reasons, the lithium battery does not shipped pre-installed. Instead it is shipped in the battery backup storage compartment, while a “Dummy” battery cartridge is housed in the battery compartment. You will need to swap these two to power-up your Mobile. 1. You can start by removing the “Dummy” battery cartridge under the seat. Grab the battery strap firmly. 2. Pull up until the cartridge is dislodged.
V. Operating Your Mobie The Control Panel The control panel is the area that controls everything from powering on the Mobie with the key, to accelerating, braking and steering. The control panel also provides an LED indicator to provide a “battery charge” status. Battery Charge Indictor Key Ignition Steering Handle Speed Control Throttle Levers Key Ignition - A key is provided to power on and power down your Mobie. Power On - insert the key into the ignition and turn to the right.
V. Operating your Mobie Steering To steer the Mobie just hold onto the U-Shaped steering wheel To Move Forward: You can either move the left throttle lever up or the right throttle lever down. To Move in Reverse: You can either move the Right throttle lever up or the right throttle lever down. To Stop: The throttle levers must go back to the default position. Battery Charge Indicator The LED indicator light shows the status of your battery charge. Solax Mobie Owner’s Manual V1.
V. Operating your Mobie ADJUSTING THE TILLER There are three parts of the tiller that are used to adjust the tiller height and angle: Height Adjustment Locks Angle Adjustment Lever The Height Locking Lever You can adjust both the height and the angle of the tiller to fit your disability and/or body type. To adjust the height, you will need to learn how to lock and unlock the height adjustment locking levers. Locked Position Solax Mobie Owner’s Manual V1.
V. Operating your Mobie Adjusting the Height The Tiller is designed to enable you to adjust the height as well as the angle that the tiller is positioned toward you to match your body type and comfort. When you first unfold your Mobie, the tiller will be in the default position. To adjust: 1. Unlock the bottom height adjustment locking lever and pull up the tiller until you reach the desired height. Lock the lever. 2. Repeat the same procedure for the top locking lever.
V. Operating your Mobie Angle Adjustment: To adjust the angle of the tiller, you will use the “RED” angle adjustment lever Press down the “Red” angle adjustment lever to release the tiller from the lock position While you’re holding down the lever, pull the tiller handlebar down until you find the proper adjustment to fit your body type. Follow the same procedure to readjust to the upright position.
V. Operating your Mobie Brake Release (Freewheel) The Mobie is equipped with a “Release Brake” feature that enables you to put the Mobie in freewheel mode. This mode removes the brake function and allows you to easily push the Mobie. This may be helpful if you run out of battery power. Note: When the “Release Brake” is enabled, the all control panel functions are disabled.
VI. Riding your Mobie Important information Make sure you have carefully read the safety section of this manual as we have outlined all the areas that relate to the safe operation of your Mobie. RIDING THE MOBIE FOR THE FIRST TIME Before riding your Mobie for the first time, make sure to check the following: 1. Is the seat locked into position 2. Is the tiller adjusted to fit your disability and/or body type 3.
VI. Riding your Mobie TERRAIN 1. This Mobie is designed for use on firm, even surfaces such as concrete, asphalt and indoor flooring. 2. Do not operate your scooter in sand, loose soil or over rough terrain. Doing so may damage wheels, bearings, axles or motors, or loosen fasteners. DRIVING IN REVERSE Use extra care when you drive your scooter in reverse. You may lose control or fall if one of the rear wheels hits an object. 1. Operate your scooter slowly and at an even speed. 2.
VII. Battery Maintenance & Charging Your Mobie is designed to use one (1) maintenance free 24V/10AH Lithium battery. The Mobie comes with an easy use 24V/10mA charger. As stated earlier, the battery must be fully charged before first time use. After you have placed the battery in the battery compartment as instructed on page 26, you will proceed to charge your Mobie until it reached a full charge. This can be accomplished in 5-6 hours.
VII. Battery Maintenance & Charging Guide to Safe and Lasting Batteries When the battery voltage is low, the battery charger outputs a larger current to charge. When battery voltage is close to full, the battery charger outputs a small current. When battery is full, the battery charger would output very little current which is almost zero. Therefore, the battery would continually charge after connecting the charger, but does not overcharge. It's better to charge for no more than 8 hours.
VIII. Transporting your Mobie One of the great benefits of the Mobie is its foldable compact and portable design. This enables you to transport your Mobie in a number of ways including 1. Carrying the Mobie on a plane, train or boat 2. Transporting the Mobie in the truck or hatchback of a car, van or sports utility vehicle 3. Shipping it in the optional hard shell travel case 4. You can also roll it like a suitcase or hand-truck Solax Mobie Owner’s Manual V1.
IX. Basic Troubleshooting Problem Recommended Action Make sure the key is properly inserted and in the on position Make sure the battery is properly inserted Make sure the battery is charged. This is one of the biggest reasons for “No Power”. No Power Scooter has power but will not drive when I engage the throttle Make sure the Free Wheel switch is not enabled. Make sure the battery is charged The Speed slows down while driving Battery needs to be charged.
X. Care and Maintenance Your Mobie is designed to provide years of service, provided you take good care and provide the maintenance required to keep your Mobie operating at optimum level. The following items should be periodically checked and maintained: Battery Make sure that you keep the battery fully charged. Make sure the electrode connections have no corrosion.
X. Care and Maintenance Wire Harness You should regularly check all wiring connections, wiring insulation, including the charger power cord, for wear or damage. Bearings/Motor/Transmission Parts These components have been lubricated and sealed at the factory. Therefore, there is no need to lubricate these parts. Make sure that electronic components such as the control panel, battery charger, and other electric controlled components avoid moisture.
XI. Limited Warranty The Mobie comes with a limited warranty and the following coverage: Mechanical Parts: One year (1) year parts and labor Battery: six (6) months Please make sure to contact us as soon as you discover that there is problem with your Mobie. Cost of Shipping: First 30 days: We will pay shipping to and from your location. You will need to provide a receipt of purchase with the purchase date visible.
XII. Product Registration and Warranty We strongly recommend that you register your Mobie as soon as possible. This is the only way that you will be able to have the unit warranted. You have two ways to do this: 1. Register your Mobie online. You can do this by going to the support section at www.solaxmobility.com; There will be a location for online product registration. 2. Fill out the warranty and registration card below and mail it in to the address provided.
XIII. Technical Support If for any reason you have a technical issue or need to talk to one of our customer care representatives, call our toll free number at 800-983-1306 Phone Support: Call us toll free at 800-983-1306 between the hours of 9:00 a.m. to 6:00 p.m. Pacific Standard Time. Online Support You can also submit a support ticket by visiting us at www.solaxmobility.com. Just go to our support area. You will find an area to submit an online support ticket.
