Installation Guide

Problem
Description or Possible
Cause
Troubleshooting
Battery SOE(state of
energy)is below 10%
Continuous discharge; No
charging
Charge the battery via the
inverter until the battery
reaches SOE > 30%.
If the battery cannot be
charged, check battery
manufacturing date:
Identify battery PN. For
example:
R15563P3SSEG11703177032
(R15563P3SSEG1
YYMMDDLNNN);
From battery PN identify the
production date: In the
example above, the
manufacturing date is
YY = 17, MM = 03, DD = 17
Contact LG Chem regional
customer service to get
technical assistance.
During normal operation
(grid supplies power), no
power to the backup loads
while the inverter is
producing power
The main circuit breakers
or loads circuit breakers in
the backed up loads panel
have been triggered
Check that the backed-up
loads breakers on the CB
panel are in the UP position
Internal circuit breaker has
been triggered
Check that the AC circuit
breaker in the StorEdge
Connection Unit is in the UP
position (see Figure 11 )
Appendix A: Troubleshooting 129
StorEdge Solution with Backup MAN-01-00262-1.5