Installation Manual

Appendix A: Errors and Troubleshooting
Thisappendixdescribesgeneralsystemproblems,andhowtotroubleshootthem.Forfurtherassistance,
contactSolarEdgeSupport.
Identifying Errors
Errorsmaybeindicatedinvarioussysteminterfaces:Ontheinverterbottompanel,aredLEDindicatesan
error.InthemonitoringplatformandtheSolarEdgeSetApp,errorsaredisplayedwithcodes.
Formoreinformationonthecodesdisplayedforerrorandwarningmessages,referto
https://www.solaredge.com/sites/default/files/troubleshooting_for_se_inverter_
insallation_guide_addendum_na.pdf.
Toidentifytheerrortypes,usethemethodsdescribedbelow.
To identify the error type using the inverter LEDs:
1. MovetheON/OFF/PswitchtoPpositionforlessthan5secondsandreleaseit.
2.
ObservetheLEDlightsandusethefollowingtabletoidentitytheerrortype
Error type
LED color and state
Red Green Blue
Arc detected ON OFF OFF
Isolation or RCD problem Blinking OFF OFF
Grid error OFF ON OFF
High temperature OFF Blinking OFF
Pairing failed OFF OFF ON
Other issue OFF OFF Blinking
To identify the error type using the monitoring platform:
1. OpenthesitedashboardandclicktheLayouticon.
Appendix A: Errors and Troubleshooting
Three Phase Inverter with synergy technology Guide MAN-01-00401-1.1
70