Installation Guide

If the status in the Meters section of the Status page is "Comm. Error"
Meters
Export Meter
RS485-1
Modbus ID #2
Status
Comm. Error
Power
7.60 kW
Energy
8.42 MWh

Check the following:
The meter's RS485 address DIP switch settings. Refer to "ID DIPswitches" on page8.
The meter's Termination DIP switch settings. Refer to "Termination DIPswitches" on
page9.
That the meter is configured as required in the chapter "Configuration" on page21
The RS485 wiring between the meter and the inverter/Commercial Gateway as
specified in To connect the RS485 wiring to the inverter: on page 17
There are no loose connections at the inverter connectors and at the meter,
specifically the RS485 wiring.
Check for water damage or sealing problems:
Inspect the entire conduit run for possible points of water penetration, and fix
leaks.
Ensure that proper outdoor rated components are used.
Use a Voltmeter to measure the voltage on the meter's AC wiring. The line to line
voltage should be according to the meter's specifications.
Energy Meter with Modbus Connection MAN-01-00270-1.3
30 Troubleshooting the Meter using SetApp