Installation Manual

LCDError Messages
Error
message
Description Troubleshooting
No modem
detected
The internal modem is
not communicating
with the
communication board.
Check that the GSM modem is installed
properly: All the pins are inserted in the
correct location and not shifted.
No SIM Card
The SIM card is not
inserted or not
recognized.
Insert a valid SIM card and check it is
inserted correctly.
Enter PIN
Personal Identification
Name (PIN ) code is
pending.
o
Enter Setup mode
o
From Communication select
Cellular Conf,and set the PIN code
according to the MNO (Mobile
Network Operator).
Enter APN
The Access Point
Name (APN)
parameter is empty.
o
Enter Setup mode
o
From Communication select
Cellular Conf, and set the APN
according to the MNO.
Not registered
The GSM modem is
not registered to a
network provider.
o
Check antenna connection or
change antenna location.
o
Contact SolarEdge support.
Configuration
error
Invalid APN,
username or
password.
o
Enter Setup mode
o
From Communication select
Cellular Conf.and set the
APN/username/password according
to the MNO.
o
If setting the
APN/username/password according
to the MNO generates a
"Configuration Error", check with the
carrier whether the SIM needs to be
activated.
Chapter 4: Configuring GSM Communication
GSM Installation Guide MAN-01-00248-1.1
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