Cellular Plug-in with Data Plan for SetApp Inverters SE-CELL-B-R05-S-S2 Additional Info

Version 1.0, March 2021 1
SolarEdge Communication Plan Terms and Conditions
Introduction
These Terms and Conditions are an “agreement” between you, and SolarEdge and govern your purchase and use of the
wireless communication plan (the “Service”) provided by a third party network carrier (‘Cellular Service Provider’) and
passed-through by SolarEdge for the connection of your SolarEdge product (the “Device”) to the SolarEdge monitoring
portal (“Monitoring Portal”). When subscribing or using the Service, you agree to these Terms & Conditions. As used
herein, the terms "us", "we" or "our" refer to SolarEdge Technologies Ltd., and its affiliated entities ('SolarEdge'). The terms
"you" or "your" means the person or entity that has purchased, accessed, or is using the Services and accepts these Terms,
including owners of the SolarEdge products ('Owner') and/or any individuals or entities who are authorized to access and
manage the Owner's SolarEdge products and Service on the Owner's behalf ('Authorized User/s'). If you are entering into
these Terms on behalf of an Owner or any other individual or entity, you represent that you have the authority to bind
such Owner, individual or entity to these terms
The Service is available through a paid subscription. Information about the Service can be found in the relevant product
data sheet on the SolarEdge website.
The Service start date shall be the earlier of: (i) the date the Device is connected to the Monitoring Portal as evidenced by
our records; and (ii) 4 months from the date the Device is shipped from SolarEdge.
a. Suspension or Termination
You represent that you are aware that SolarEdge does not independently provide the Services and as such the
Service is provided under contractual agreements between SolarEdge and Cellular Service Providers. If the terms
and conditions under which a Cellular Service Provider extends the Services to SolarEdge change, Customer may
no longer be permitted to access and use the Service.
SolarEdge is therefore is not liable for problems caused by changes to the Service which are beyond its control.
Under certain circumstances we may be obligated to either suspend or terminate the Service, at any time for any
reason, including without limitation for network or system maintenance, improvement, discontinuance, failure, if
we or the Cellular Service Provider suspect the Service is being used for any unauthorized or inappropriate
purpose or as a result of your breach of these Terms & Conditions. If suspension or termination of the Service
occurs for the above mentioned reasons, you acknowledge and agree that you may not be able to access the
Service. Additionally we may be required to change the prices we charge for the Service, at any time. Any change
in prices for your Service will not take effect until the current subscription has expired. SolarEdge will use its best
efforts to notify you of any changes to the Service by posting the amended terms on our website and/or on your
SolarEdge Account. It is your responsibility to review these Terms & Conditions periodically.
If your Service is changed, terminated or discontinued without cause, we will transfer the balance of the remaining
pre-paid subscription plan to an alternative service or carrier provided that you shall bear any cost associated with
the replacement of any equipment that is necessitated as a result of such change or discontinuation.
b. Cancellation by You
You may cancel the Service at any time through your SolarEdge Account or by contacting the SolarEdge Customer
Support team and notifying us that you want to cancel the Service. In no event will you be entitled to a refund.
c. Reactivation of Service
Following its termination by You or due to reasons related to You, reactivation of the Service is solely at the
discretion of the Cellular Service Provider and may be subject to a reactivation fee.
d. Your Obligations
You acknowledge that the Service may only be used for the connection of your SolarEdge Device to the SolarEdge
Monitoring Portal and may not be used for any other purpose. SolarEdge reserves the right, without notice or
limitation, to limit throughput speeds or quantities or to deny, terminate, end, modify, disconnect, or suspend the
Service if you engage in any illegal or prohibited uses.
e. Events Beyond Our Control
SolarEdge relies on Cellular Service Provider for the provision of the Services and is therefore not liable for
problems caused by conditions beyond its control. Conditions beyond our control, including without limitation,
discontinuance of the Service or any part thereof by the Cellular service Provider, atmospheric, geographic, or
topographic conditions, damage to or failure to maintain your Device in good working order, government laws,
rules or regulations, failure, or outages of utility or wireless networks (including interruption of cellular service),
war, act of God and natural disaster may prevent or delay the provision of your Service, or affect the quality of the
Service. In the event of any of the foregoing, we may, be forced to, suspend or terminate the Service, without
notice to you and without any liability.
SolarEdge Communication Plan Terms and Conditions