P400 Installation

3. Toviewthedetailsofadetectedslavedevice,selectitsserialnumberentry.The
followinginformationisdisplayed:
I D : 5 0 0 0 F E 0 1 - 4 F
L a s t C o m m u n i c a t i o n
1 7 / 0 2 / 2 0 1 5
1 4 : 2 4 : 0 1
l ID:thedeviceserialnumber
l Last Communication:thedateandtime(dd:mm:yy24h)thedevicelast
communicatedwiththemasterdevice.Ifthisdeviceisdetectedforthefirsttime
afterthemasterwakeup,N/Aappearsforthisinformation.
Additional Troubleshooting
1. Checkthatthemodemorhub/routerisfunctioningproperly.
2. Checkthattheconnectiontotheinternalconnectoronthecommunicationboardis
properlydone.
3. Checkthattheselectedcommunicationoptionisproperlyconfigured.
4. UseamethodindependentoftheSolarEdgedevicetocheckwhetherthenetworkand
modemareoperatingproperly.Forexample,connectalaptoptotheEthernetrouterand
connecttotheInternet.
5. Checkwhetherafirewalloranothertypeofnetworkfilterisblockingcommunication.
6. ForZigBeetroubleshooting,refertotheZigBeeinstallationmanuals.
Error Codes
Theerrormessagesincludeanerrornumberandadescription,andhavethefollowing
format:
E r r o r c o d e X X X
X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X
Anerrormessageisdisplayedfor30seconds,afterwhichtheinverterwaitsthenecessary
reconnectiontimeandthenrestarts.Duringthistime,theLCDdisplaystheWakingUp
messageandtheremainingtimetoreconnection.
Theerrorcodenumbersmaydifferdependingontheinvertertype(singlephaseorthree
phase)asdescribedinthetablebelow.
SolarEdge-Installation Guide MAN-01-00002-4.0
86
Additional Troubleshooting