User Manual
Table Of Contents
- 1 Sa
- 1.1 Important Safety Instr
- 1.2 Warnings in this Docu
- 1.3 Battery handing guide
- 1.4 Response to emergenc
- 1.4.1 Leaking batteries
- 1.4.2 Fire
- 1.4.3 Wet battery
- 1.4.4 Damaged battery
- 1.5 Installers
- 1.6 Scrap battery
- 1.7 Customer careline
- 2 Product Introduction
- 2.1 Technical data
- 2.2 Exploded views of ba
- 2.3 Indicator and ports
- 2.4 Communication interfac
- 2.5 How it works
- 2.6 Feature
- 3 Guidance for disconnec
- 4 Installation Prerequisi
- 4.1 Installation locatio
- 4.2 Installation process
- 4.3 Installation material
- 4.4 Tools
- 4.5 Safety instruments
- 4.6 Network cable
- 4.7 Storage
- 5 Battery Installation
- 5.1 Package items
- 5.2 Checks before instal
- 5.3 Installation the bat
- 5.3.1 Connect with 51.2Vd
- 5.3.1.1 Wall mounting
- 5.3.1.2 Ground installati
- 5.3.2 Address selection
- 5.4 Cable connections
- 5.4.1 Cable connection f
- 5.4.1.1 Ground installat
- 5.4.1.2 Wall mounting
- 6 Configuration
- 6.1 Configure device WIF
- 6.2 Register your accoun
- 6.3 Settings for CAN /485
- 7 Commissioning
- 7.1 Commissioning batter
- 7.2 Shutting down batter
- 8 Troubleshooting
- 9 Firmware Update
- 9 Warranty of CFE Reside
- 10 RED Declaration of Co
- 1 Safety Instructions
- 2 Product Introduction
- 3 Guidance for disconnection of batteries during s
- 4 Installation Prerequisites
- 5 Battery Installation
- 6 Configuration
- 7 Commissioning
- 8 Troubleshooting
- 9 Firmware Update
- Warranty of CFE Residential ESS
- This warranty specified below applies to ESS suppl
- In order to supply a high quality service, you sho
- 1.Purpose
- The purpose of this warranty is to define the matt
- 2.Warranty Condition
- 2.1Warranty Period
- The products warranty period is ten(10) years from
- Seller’s invoice to the End User(“Invoice Date”) o
- manufacturing whichever comes first.
- This Warranty period covers a capacity equivalent
- cycle:Discharge the nominal capacity of a fully ch
- afterwards.Micro cycles sum up to full cycles acco
- and discharged.
- Note:Products are unavailable to protect itself fr
- condition of without communication connection.
- The products without communication connection warr
- cycle per day) from the sales date as mentioned in
- User(“Invoice Date”)
- Regarding Self-discharging degradation,180 days af
- 2.2Limitation of Warranty scope
- Under this Warranty, CFE is responsible for either
- repair. The Period of Performance Guarantee will c
- event of a replacement units then the Period of Pe
- the replacement unit.
- In no event will CFE be liable for any consequenti
- (including without limitation of loss of profit, h
- or delay damages) arising from or out or the Produ
- performance or non-performance, or any defect or
- based on contract, warranty, negligence, strict
- aggregate liabilities, if any, in damages or other
- price paid by the Original Buyer for the product.
- 2.3Exclusions of Warranty
- Damage or impairment to the Products resulting fro
- NOT covered by this Warranty:
- Installation or use with any devices not approved
- Failure to install or use the battery in the way i
- installation manual including incorrect-installati
- Failure caused by charger or inverter unit.
- Incorrect transportation, storage, installation or
- buyer fails to use the original packing materials
- transportation of equipment the products damage or
- warranty scope of the product.
- Mistreatment of the product including incorrect in
- temperatures or using the units other than in the
- Damage caused by any impact, physical trauma to th
- mishandling.
- Attempts to change the functionality of the unit i
- exposure of the Product to movement or shaking fol
- temperatures of more than 50°C or below -10°C;
- Using the battery outside of the clearly stated pe
- Water ingress, corrosive gas damage or installatio
- particles to affect performance.
- Anyone other than those authorized by CFE may not
- or replace the product;
- The unit must have clearly identifiable and authen
- the unit.
- Products suffered any external influences includin
- electrical stress (power failure surges,inrush cur
- breakage,etc)
- Extensive superficial damage to the case demonstra
- poor protection of the battery.
- Product damage and defect caused by deliberately o
- Products failure is not reported to seller or CFE
- 1 week of appearance.
- The Product not being operated for any period of 6
- Unusual physical or electrical stress caused by Fo
- failure surges, inrush current, lightning, flood,
- 3Performance Warranty
- CFE guarantees that CFE-LFP battery will retain gr
- output energy capacity for 10 years from the Invoi
- and the user manual provided by CFE.
- Capacity measurement condition (referenced IEC: 62
- Ambient temperature: 25 ± 2℃
- Total energy/Usable energy measured under specific
- at DC side.
- But, if you suspect CFE’s verification, the Produc
- origination or a certified 3rd party testing compa
- party evaluation service charge should beard by yo
- to be valid, in which case CFE will be responsible
- 4Warranty Policy
- If on arrival the product is not of acceptable qua
- goods repaired or replaced..
- 5About Service Products/Parts
- Service product or accessory could be used as new
- guaranteed which performance is equal to or higher
- If the product is no longer sold in the market, CF
- of product with equal or higher functions and perf
- depreciation value of the buyer paid price within
- guarantee.
- 6Claim Policy
- Whether to repair or replace the Product will be d
- discretion.
- Claims under this warranty must be made from autho
- product was purchased. Meanwhile, you must notify
- by:
- - Give a call or E-mail to your distributor;
- - Contract with CFE hotline or Email us directly.
- within 48 hours of a faulty discovered.
- The following items must be included:
- The original purchase receipt or equal valid docum
- Description of the alleged defect(s) to your dist
- line or send email to CFE;
- The product’s serial number and the initial instal
- If you suspect the battery to be faulty, the unit
- distributor at the cost of the customer at approve
- designated expert, if the unit is deemed faulty, w
- FIXED unit and would credit the cost of returning
- standard acceptable logistical costs).
- 7Out Of Warranty
- In the event the Product is out of warranty, CFE m
- after-sales service to Original Buyer, but all the
- labour costs and travel expenses, shall be borne b
- after-sales service Original Buyer must provide su
- defects, to enable CFE Partner to determine whethe
- repair.
- Note:
- Warranty period could be extended to Ten (10) year
- and the Minimum Capacity/remaining capacity in thi
- less than 70% of the Nominal Capacity at the end o
- OLE_LINK39
- OLE_LINK38
- OLE_LINK4
- 10 RED Declaration of Conformity (DoC)
25
check the Fault code in Homepage.
2) If the battery fault light on, pls check the Troubleshooting number in
Homepage in your CFE APP, if the code is 0x1***, this problem would be
recovered by itself. But if the code is 0x2*** or 0x3***, please contact the CFE
after service customer careline or your distributor for help.
3) If the information of battery cannot be seen in the monitoring system, check
the battery status first. If the battery status is OFF, please turn the battery on,
and then check the WLAN is accessible for battery.
4) If Register the battery failure, please check the network of mobile phone
nearby the battery installation site available and stable.
Table 8-1 Fault Code of Battery
Fault Code
Detail fault message
0x1001
Battery under voltage warning
0x1002
Battery over voltage warning
0x1003
Battery under temperature warning
0x1004
Battery over temperature warning
0x1005
Battery charge over current warning
0x1006
Battery discharge over current warning
0x1007
Cell over discharge warning
0x1008
Cell over charge warning
0x1009
Battery charge with over temperature warning
0x1010
Battery discharge with over temperature warning
0x1011
Battery charge with under temperature warning
0x1012
Battery discharge with under temperature warning
0x2001
Battery under voltage protect
0x2002
Battery and cell over discharge protect
0x2003
Battery over charge protect
0x2004
Battery over voltage and cell over charge protect
0x2005
Battery under temperature protect
0x2006
Battery over temperature protect
0x2007
Battery charge over current protect
0x2008
Battery discharge over current protect
0x2009
Cell over discharge protect
0x2010
Cell over charge protect
0x3000
Communication broken between master and slave Battery