Use and Care Manual

SOL-LUX EOS MOBILE APP USER GUIDE
Navigating the App 21
3.6.5 DIAGNOSTICS
The Diagnostics button brings up a separate screen that displays the operational status of the awning.
3.6.6 NOTIFICATIONS
The Notifications area of the Service screen offers status information about your Eos awning. See the
table below to learn about app notifications.
Notification Message Meaning
No Notifications No action required
Awning not calibrated. Please
calibrate awning.
Enable Service Mode and press the Calibrate button, or
disconnect and then reconnect the battery. After being level for
one minute with no movement detected, the awning will beep and
calibrate automatically.
Awning schedule is enabled A daily operation schedule is set.
Awning is in vacation mode. Autonomous controls and daily schedules are inactive while in
Vacation Disable mode and will remain so for the duration of the
dates set.
Awning extend incomplete.
Check for obstruction.
The awning was unable to complete a desired extension due to an
obstruction. Pressing the Retract button will clear the error, but be
sure to remove the obstruction.
Awning retract incomplete.
Check for obstruction.
The awning was unable to complete a desired retraction due to an
obstruction. Pressing the Extend button will clear the error, but be
sure to remove the obstruction.
Wind detected. Awning will
reattempt extension later.
The awning retracted due to excessive movement. It will
automatically attempt extension after the number of minutes set in
the wind settings of the app passes, or double the number of
minutes set after one failed extension attempt.
Load detected. Relieve awning
of extra weight.
The awning retracted due to an excessive load. Clear snow from
the fabric. The awning will attempt to fully retract and remain so
until a user taps Extend or until temperature is above 50ºF for an
hour. Snow would likely be melted by this time and the awning
should be able to resume normal operation.
Battery critical Discontinue use of the awning and allow sunlight to recharge the
battery.
Battery over temperature Autonomous operation and Home screen controls are unavailable
until the battery temperature returns to an acceptable operating
range.
Battery under temperature Autonomous operation and Home screen controls are unavailable
until the battery temperature returns to an acceptable operating
range.
Autonomous commands disabled,
temperature below the Minimum
Operable Temperature. Manual
commands active to 20F (-7C)
Autonomous operation is disabled until the Minimum Operating
Temperature (MOT) returns to an acceptable operating range.
Manual commands remain active to 20°F (-7°C).
Manual commands disabled,
temperature below 20F (-7C)
minimum for awning operation
All manual commands are disabled when temperature is below
20°F (-7°C). Manual commands will return when temperature is
above 20°F (-7°C).