Installation & Assembly

Spa Owner’s Manual
- 18 -
TROUBLESHOOTINGS:
Description of trouble
Analysis
Solution
An error message appears
on the LCD display
⚫ Error detected by digital diagnostics
function.
⚫ Please check the error message trouble shooting in the control system manual, and then
contact your local dealer if you are unable to resolve the issue.
SPA can’t start in any mode
⚫ Power off.
⚫ Control panel is locked.
⚫ Control panel failure
⚫ Check the power switch on or leakage switch is turned on.
⚫ Check the control panel is unlocked.
⚫ Check the failure code in control system manual for solution, and then contact your dealer
to do the maintenance.
SPA starts automatically
⚫ Filtration program is operating.
⚫ Heating function is operating.
⚫ Anti-freezing function is operating.
⚫ The control system will automatically stop when the program finishes.
The water pump turns off
⚫ The pump running time is more than the
system default maximum running time.
⚫ The pump motor is overheating protected.
⚫ Repress pump button to restart the pump.
⚫ Stop running pump more than 1 hour until cool and then start the pump.
Pump running after filling spa
but no water coming through
jets
⚫ The jets are closed.
⚫ Air blockage in the water pump.
⚫ Check whether the jets are closed. If yes, open it.
⚫ Turn pumps on and off several times to drain the blocked air. Unscrew the live union on the
water pump to release the air and then screw on tightly.
Heater heating slowly or
failing to heat
⚫ Temperature setting is low
⚫ Filter cartridge dirty and blocked
⚫ No spa cover on the spa causing heat loss
⚫ Circulation jets is closed
⚫ Heater broken
⚫ Set the temperature up
⚫ Clean or replace paper filter core
⚫ Put the cover on the spa
⚫ Turn on the jets
⚫ Contact the local dealer for maintenance
Weak water flow through
the jets
⚫ Jets are not fully opened.
⚫ Jets are blocked.
⚫ Air valve is turned off.
⚫ Water diverter closed to the seat.
⚫ Water pump ball valve is not fully opened.
⚫ Turn on the jets fully.
⚫ Turn counter-clockwise to take off the jets fitting and clean the jets chamber if blocked.
⚫ Turn on the air valve switch.
⚫ Divert the water diverter to the seat jets wanted.
⚫ Check the water pump ball valves are fully opened.
Uneven water flow from jets
⚫ Suctions or filter are blocked.
⚫ Clean the suction or filter.