User`s guide

This feature was designed to be used when Windows is running in Safe Mode.
If your system is infected with a virus which cannot be removed in normal mode,
you can try to remove the virus by starting Windows in Safe Mode and scanning
each hard disk partition using BitDefender Manual Scan.
To find out how you can access Safe Mode, please refer to “How Do I Restart in Safe
Mode?” (p. 243).
1. To scan your computer using BitDefender Manual Scan, follow the path from the
Windows start menu: Start → All Programs → BitDefender 2011 →
BitDefender Manual Scan.
2. Click Add Folder to select the scan target. A new window will appear.
3. Select the scan target :
● to scan your desktop, just select Desktop.
● to scan an entire hard disk partition, select it from My Computer.
● to scan a specific folder, browse for and select the respective folder.
4. Click Ok and Continue to start the scan.
5. Follow the Antivirus Scan wizard to complete the scan.
41.6. What to Do When BitDefender Detected a Clean File as
Infected?
There are cases when BitDefender mistakenly flags a legitimate file as being a threat
(a false positive). To correct this error, add the file to the BitDefender Exclusions
area:
1. Turn off the BitDefender real-time antivirus protection. To find out how to do this,
please refer to “How Do I Enable / Disable the Real Time Protection?” (p. 245).
2. Display hidden objects in Windows. To find out how to do this, please refer to
“How Do I Display Hidden Objects in Windows?” (p. 246).
3. Restore the file from the Quarantine area.
4. Insert the file in the Exclusions area.
5. Turn on the BitDefender real-time antivirus protection.
If this information was not helpful, you can contact BitDefender for support as
described in section “Support” (p. 236).
Removing Malware from Your System
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BitDefender Total Security 2011