User`s guide

6. Click OK to save the changes and close the window.
Increase Antispam Protection Level
To increase the antispam protection level, follow these steps:
1. Open BitDefender, click Options in the upper-right corner of the window and
choose Expert View.
2. Click Antispam on the left-side menu.
3. Click the Status tab.
4. Move the slider higher on the scale.
Retrain Learning Engine (Bayesian)
Before training the Learning Engine (Bayesian), prepare a folder containing only
SPAM messages and another one containing only legitimate messages. The Learning
Engine will analyze them and learn the characteristics that define the spam or
legitimate messages that you usually receive. In order for the training to be efficient,
there must be over 50 messages in each folder.
To reset the Bayesian database and retrain the Learning Engine, follow these steps:
1. Open your mail client.
2. On the BitDefender antispam toolbar, click the Wizard button to start the
antispam configuration wizard.
3. Click Next.
4. Select Skip this step and click Next.
5. Select Clear antispam filter database and click Next.
6. Select the folder containing legitimate messages and click Next.
7. Select the folder containing SPAM messages and click Next.
8. Click Finish to start the training process.
9. When training is completed, click Close.
Ask for Help
If this information was not helpful, you can contact BitDefender for support as
described in section “Support” (p. 236).
40.12.3. Antispam Filter Does Not Detect Any Spam Message
If no spam message is marked as [spam], there may be a problem with the
BitDefender Antispam filter. Before troubleshooting this problem, make sure it is
not caused by one of the following conditions:
Troubleshooting
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BitDefender Total Security 2011