User`s guide

40.7. I Cannot Share Files with Another Computer
Depending on the network you are connected to, the BitDefender firewall may block
the connection between your system and another computer. As a result, you may
no longer share files with the other computer. In this case, the best solution is to
configure BitDefender to automatically allow connections to and from the respective
system.
The Troubleshoot wizard will help you identify and solve the connection issue. To
start the wizard, open BitDefender and, depending on the user interface mode,
proceed as follows:
Intermediate View
Go to the Security tab and click Configure Firewall in the Quick Tasks area
on the left side of the window. Select the Settings tab in the new window that
appears and click Troubleshoot.
Expert View
Go to Firewall > Settings and click Troubleshoot.
Follow the three-step guided procedure to start the troubleshooting. You can navigate
through the wizard using the Next button. To exit the wizard, click Cancel.
1. Welcome
Select I am trying to access a computer in my network and the action
fails.
2. Identify Problem
Click Choose Computer. Select the computer from the list, either by name or
by IP address. If you cannot find the computer in the list, enter the IP address
manually in the edit field. Click Add.
3. Recommended Solution
Choose Yes, allow access. Click Finish and check if the issue still occurs.
If this information was not helpful, you can contact BitDefender for support as
described in section “Support” (p. 236).
40.8. My Internet Is Slow
This situation may appear after you install BitDefender. The issue could be caused
by errors in the BitDefender firewall configuration.
To troubleshoot this situation, follow these steps:
1. Open BitDefender, click Options in the upper-right corner of the window and
choose Expert View.
2. Go to Firewall > Settings.
Troubleshooting
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BitDefender Total Security 2011