User`s guide
5. Depending on the level of security you want to obtain, choose one of the following
options:
⚫ Unsafe - to access the files and printers shared in the Wi-Fi network, without
allowing access to your shares.
⚫ Safe - to allow file and printer sharing both ways. This means that the users
connected to the Wi-Fi network can also access your shared files or printer.
If you still cannot share files or a printer with specific computers in the Wi-Fi network,
most likely this is not caused by the BitDefender firewall on your computer. Check
for other potential causes, such as the following:
⚫ The firewall on the other computer may block file and printer sharing in unsecured
(public) Wi-Fi networks.
▸ If the firewall is from a BitDefender 2009 or BitDefender 2010 product, the same
procedure must be followed on the other computer to allow file and printer
sharing with your computer.
▸ If the Windows Firewall is used, it can be configured to allow file and printer
sharing as follows: open the Windows Firewall settings window, Exceptions
tab and select the File and Printer Sharing check box.
▸ If another firewall program is used, please refer to its documentation or help
file.
⚫ General conditions that may prevent using or connecting to the shared printer:
▸ You may need to log on to a Windows administrator account to access the
shared printer.
▸ Permissions are set for the shared printer to allow access to specific computer
and users only. If you are sharing your printer, check the permissions set for
the printer to see if the user on the other computer is allowed access to the
printer. If you are trying to connect to a shared printer, check with the user on
the other computer if you have permission to connect to the printer.
▸ The printer connected to your computer or to the other computer is not shared.
▸ The shared printer is not added on the computer.
Note
To learn how to manage printer sharing (share a printer, set or remove permissions
for a printer, connect to a network printer or to a shared printer), go to the Windows
Help and Support Center (in the Start menu, click Help and Support).
If you still cannot access a Wi-Fi network printer, most likely this is not caused by
the BitDefender firewall on your computer. Access to the Wi-Fi network printer may
be restricted to specific computers or users only. You should check with the
administrator of the Wi-Fi network if you have permission to connect to that printer.
Troubleshooting
307
BitDefender Internet Security 2010