User's Manual Part 2

Overriding SecureDesk
Chapter 9: Using SecureDesk 195
Overriding SecureDesk
SecureDesk blocks access through the firewall if your computer's antivirus
When you attempt to connect to the Internet, the following things happen:
software does not comply with the SecureDesk security level conditions.
The Access Denied page appears
The Event Log specifies that the connection blocked by
SecureDesk.
You ca by clicking Download and install the latest
antiviru Continue to
the origina ead/Write
permissio ow.
erri
1. In the A e area, in the
Use e your user name.
2. In the Password field, type your password.
was
n correct the problem
s software to install up-to-date software, and then clicking
l page. Alternatively, Safe@Office administrators with R
ns can override the block using the procedure bel
To ov de SecureDesk
ccess Denied page's Administrator Overrid
rname field, typ