User's Manual Part 2

Other Problems
Chapter 13: Troubleshooting 289
Wh ed incorrec
In th @Office 100 series, when a compu ects to the
Safe@Office Portal, the Safe@Office applian e to
m omputer. If the date and tim @Office
P it probably means that th omputer
connected to the Safe@Office Portal are inco
I 00 series, you can ad
T Setting the T the Appliance on page
26
I cannot use a certain network application. What should I do?
e Event Log page. If it lists blocked
• ffice appliance security t .
• tion still does not work, set th which
e the application to be the e
ee Defining an Exposed Host on page 163.
nished using the application, make sure to clear the exposed
ise your security migh
can ASaP, but the S age
". What shoul
, then the Wind ly
m being installed cor
cAfee VirusScan ASaP via the C
2 s XP Internet Connecti
3 VirusScan ASaP usi
Installing McAfee VirusScan ASaP on pa
y are the date and time display
e Safe
tly?
ter on the LAN conn
ce adjusts its date and tim
atch that of the c e displayed in the Safe
e date and time on the cortal are incorrect,
rrect.
n the Safe@Office 2 just the time on the Setup page's
ime onools tab. For information, see
7.
Look at th attacks, do the following:
Turn the Safe@O o Low and try again
If the applica
you want to us
e computer on
xposed host.
For instructions, s
When you have fi
host setting, otherw t be compromised.
I installed McAfee VirusS
says "SecureDesk not installed
s XP
ecureDesk status mess
d I do?
ows XP firewall probabIf you are using Window
prevented VirusScan fro
1. Uninstall M
rectly. Do the following:
ontrol Panel.
. Disable the Window on Firewall option.
ng t. Re-install McAfee he information in
ge 184.