User's Manual Part 3

Using Diagnostic Tools
408 Check Point Safe@Office User Guide
Using Packet Sniffer
The Safe@Office appliance includes the Packet Sniffer tool, which enables you to
capture packets from any internal network or Safe@Office port. This is useful for
troubleshooting network problems and for collecting data about network behavior.
The Safe@Office appliance saves the captured packets to a file on your computer.
You can use a free protocol analyzer, such as Ethereal, to analyze the file, or you
can send it to technical support. Ethereal runs on all popular computing platforms
and can be downloaded from http://www.ethereal.com.
To use Packet Sniffer
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Sniffer.
The Packet Sniffer window opens.
3. Complete the fields using the information in the table below.
4. Click Start.