Operating instructions
19
EN
8. Problems – Causes - Troubleshooting
Problem Cause Troubleshooting
Massage heads rotate
only slowly
Excess load on mas-
sage heads
Use less force when
pressing the body
into the backrest
Device cannot be
switched on
The device is not con-
nected to the power
network.
Connect power plug
and switch device on
Device cannot be
switched on, even
though indicator light
on power supply unit
lights up
The device might not
be switched on
Use the On/Off switch
to switch the device
on and select a mas-
sage area.
The overload protec-
tion may have been
triggered.
Disconnect power
plug and reconnect
after a few minutes
9. Storage, transport, and periodic inspection
• Store the massager in a dry location if it is not in use.
• Let the device cool off prior to storing it.
• Regularly inspect the device for possible signs of wear or
damage.
• Please return the device to your point of sale in case of any
wear or malfunction. Your retailer will assist you.
• Do not place any heavy objects on top of the device while sto-
ring it in order to prevent possible damage to components. Do
not stand on the device.
• Do not drop the device. This may result in damages.
• Use care when transporting the massager.