Socket Wi-Fi® Products For Windows Mobile • Hardware: Go Wi-Fi!™ versions E300 and E500 • Software: Wi-Fi® Companion User’s Guide
7/2005 Document # 6410-00170 J Copyright Notice Copyright © 2005 Socket Communications, Inc. All rights reserved. Socket, the Socket logo and Battery Friendly are registered trademarks of Socket Communications, Inc. Wi-Fi Companion and Go Wi-Fi! are trademarks of Socket Communications, Inc. Wi-Fi is a trademark of the WiFi Alliance. All other brand and product names are trademarks of their respective holders. Go Wi-Fi! includes technology licensed under United States Patent Nos.
Table of Contents 1 | Introduction Socket Go Wi-Fi! Socket Wi-Fi® Companion System Requirements — Go Wi-Fi! Product Registration Useful Links 5 5 5 6 6 6 2 | Open or WEP-Enabled Networks STEP 1: Install the Software STEP 2: Insert Go Wi-Fi! or Turn on WLAN Radio STEP 3: Start Wi-Fi Companion STEP 4: Find and Connect to a WLAN STEP 5: Connect Automatically to Your Network 7 8 11 12 13 16 3 | WPA or 802.
Limited Warranty Limited Software Warranty Regulatory Compliance — Go Wi-Fi! 4 59 60 61
1 | Introduction Socket’s Wi-Fi products for Windows Mobile are the perfect tools to connect to enterprise and public Wi-Fi systems, so you can access email, the Internet, and corporate servers from your favorite Pocket PC. Socket Go Wi-Fi! The Socket Go Wi-Fi! wireless LAN cards use Direct Sequence Spread Spectrum (DSSS) technology at 2.4-2.5 GHz, conform to IEEE 802.11b specifications, and are Wi-Fi Certified to interoperate with other Wi-Fi products.
System Requirements — Go Wi-Fi! Minimum device requirements for Go Wi-Fi! E300 (SD card): • Pocket PC 2003/2003SE with available SDIO slot • SDIO Now! software from BSQUARE in ROM Note: For information about support for MontaVista Linux and Real-Time Operating Systems (RTOS), please email developers@socketcom.
2 | Open or WEP-Enabled Networks This section covers how to use Socket Wi-Fi Companion to find, configure and connect your Pocket PC to a WLAN running an open system or WEP encryption. For help using the software, tap Start | Help. Connection Summary STEP 1: Install the software. STEP 2: Insert Go Wi-Fi! or turn on WLAN radio. STEP 3: Start Wi-Fi Companion. STEP 4: Find a WLAN and create a profile. STEP 5: Connect automatically to your network.
STEP 1: Install the Software 1. Go Wi-Fi! E300/E500: If you previously installed an older version of Socket WLAN card drivers on your Pocket PC, you must completely remove the old drivers by doing the following: • • • • Make sure the WLAN card is not in the Pocket PC. Tap Start | Settings | System tab | Remove Programs. Select the WLAN card drivers and tap Remove. Soft reset the Pocket PC by pressing the reset button. 2. Make an active connection between your device and a host PC.
5. The InstallShield Wizard will begin. Read the information in the first screen, then click Next>. 6. In the next two screens, read the software license agreement and choose a file location for the software. 7. In the Select Items to Install screen, Wi-Fi Companion will be selected by default. If using a Socket WLAN card, also select your version of the card, then click Next>. 8. Follow the instructions in the remaining wizard screens until installation is complete. 9.
Software Registration Software registration is only required if you will be using Socket Wi-Fi Companion on a Pocket PC with a built-in WLAN radio. 1. Register the software online at www.socketcom.com/prodreg. You will receive an activation code by email. 2. Make sure your Pocket PC’s clock is set for the correct date, or the registration code will be rejected. Tap Start | Settings | Clock. After adjusting the date, tap ok. 3. Start Wi-Fi Companion.
STEP 2: Insert Go Wi-Fi! or Turn on WLAN Radio Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio. If using Socket Go Wi-Fi! E300/E500, make sure the card is positioned correctly in the slot. Do not use excessive force, or damage may occur. If using a WLAN radio built into your Pocket PC, refer to your Pocket PC manual for instructions. Go Wi-Fi! Status Indicator LEDs E300 Link LED LED Behavior Meaning Off Radio disabled/cannot transmit. Slow flash Radio on, not connected.
STEP 3: Start Wi-Fi Companion 1. 2. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies depending on your connection status. Alternatively, you can manually start the program by tapping: Start | Programs | Wi-Fi Companion. 3. 12 The main screen of Wi-Fi Companion will appear. Socket status icon, search mode.
STEP 4: Find and Connect to a WLAN 1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap Tools | Wi-Fi Finder. 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties. If desired, tap on the Type or Sort by drop-down menus to change how the list is displayed. By default, All types are displayed, sorted by Name. If your WLAN is not listed, tap Refresh. Tap to filter the list by type. Tap to sort the list. Current connection.
To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect. 5. If your WLAN does not have a profile (no folder icon), tap and hold your stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID. Creating a WLAN Profile After you tap New or Get connected in Wi-Fi Finder, you will be directed to Wireless Zero Config (WZC), the wireless connection editor built into Windows Mobile, to create a WLAN profile.
If your device shows two tabs, enter the following settings: ¾ Authentication tab: Uncheck all boxes. Tap ok. WEP-Enabled Networks Make sure your WEP key has the correct length. For 40/64-bit WEP, the key length is 10 hexadecimal or 5 ASCII characters. For 128-bit WEP, the key length is 26 hexadecimal or 13 ASCII characters. Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen.
If your device shows two tabs, enter the following settings: ¾ Authentication tab • Data encryption: Check. • Network Authentication: Check if your network is set up for this. In most cases, you should uncheck. • The key is provided to me automatically: Uncheck. Enter the Network key and Key index. Use the correct key length. • Enable network access using IEEE 802.1X: Uncheck. Tap ok. STEP 5: Connect Automatically to Your Network 1.
Main Screen of Wi-Fi Companion The screen content varies depending on your connection status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status. Tap on the device icon to view more IP addresses. Internet ready. Tap to access email, the Internet, ping or trace route. Icon appears only when Internet access is ready. } Encryption status.
3 | WPA or 802.1x Networks This section covers how to use Socket Wi-Fi Companion to configure and connect your Pocket PC to a WLAN running WPA or 802.1x with PEAP or EAP-TLS authentication. WPA is supported by Windows Mobile 2003 Second Edition devices as well as some Windows Mobile 2003 (original version) devices with an updated ROM from the device manufacturer. If your device supports WPA, WPA and WPA-PSK options will appear in the “Configure Wireless Networks” screen.
STEP 1: Prepare Network Information Verify Device and Network Compatibility Some Pocket PCs can only connect to certain types of WPA and 802.1x networks. Check with your Pocket PC manufacturer. Your Pocket PC may only be able to connect to WPA and 802.
STEP 2: Install the Software 1. Go Wi-Fi! E300/E500 If you previously installed an older version of Socket WLAN card drivers on your Pocket PC, you must completely remove the old drivers by doing the following: • • • • Make sure the WLAN card is not in the Pocket PC. Tap Start | Settings | System tab | Remove Programs. Select the WLAN card drivers and tap Remove. Soft reset the Pocket PC by pressing the reset button. 2. Make an active connection between your device and a host PC.
5. The InstallShield Wizard will begin. Read the information in the first screen, then click Next>. 6. In the next two screens, read the software license agreement and choose a file location for the software. 7. In the Select Items to Install screen, Wi-Fi Companion will be selected by default. If using a Socket WLAN card, also select the correct driver for your version of the card, then click Next>. 8. Follow the instructions in the remaining wizard screens until installation is complete. 9.
Software Registration Software registration is only required if you will be using Socket Wi-Fi Companion on a Pocket PC with a built-in WLAN radio. 1. Register the software online at www.socketcom.com/prodreg. You will receive an activation code by email. 2. Make sure your Pocket PC’s clock is set for the correct date, or the registration code will be rejected. Tap Start | Settings | Clock. After adjusting the date, tap ok. 3. Tap Start | Programs | Wi-Fi Companion. 4.
STEP 3: Install Authentication Certificate(s) 1. If you have not done so already, get a root (server) certificate from your network administrator. The root certificate must come from a Trusted Root Authority (not an intermediary authority). 2. If Socket Go Wi-Fi! is inserted into your Pocket PC, remove it. 3. Make an active connection between your Pocket PC and host PC. Use ActiveSync and a serial/USB/Ethernet cable or cradle. 4.
8. In the main screen of Wi-Fi Companion, tap on the keys icon if present. Alternatively, you can tap Tools | Certificates | Enroll. 9. Enter the User, Password, and Server as supplied by your network administrator. In the User field, enter your domain and user name in the format shown, using a backslash (“\”) between the domain and user name. Note: In the Server field, enter either the name or the IP address (using standard dot notation) of the server running Certificate Services on your network. 10.
STEP 4: Insert Go Wi-Fi! or Turn on WLAN Radio Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio. If using Socket Go Wi-Fi! E300/E500, make sure the card is positioned correctly in the slot. Do not use excessive force, or damage may occur. If using a WLAN radio built into your Pocket PC, refer to your Pocket PC manual for instructions. Go Wi-Fi! Status Indicator LEDs E300 Link LED LED Behavior Meaning Off Radio disabled/cannot transmit. Slow flash Radio on, not connected.
STEP 4: Start Wi-Fi Companion 1. 2. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies depending on your connection status. Alternatively, you can manually start the program by tapping: Start | Programs | Wi-Fi Companion. 3. 26 The main screen of Wi-Fi Companion will appear. Socket status icon, search mode.
STEP 5: Find a WLAN and Create a Profile 1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap Tools | Wi-Fi Finder. 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties. Tap to filter the list by type. Tap to sort the list. Current connection. Tap on the MAC address line to view AP Details. Tap on any listing to expand details. Tap and hold stylus on any listing to manage profiles and/or connect.
4. If your WLAN has a profile (indicated by a folder icon), Wi-Fi Companion may have already connected to it, indicated by a tower icon with a green burst on top. To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect. 5. If your WLAN does not have a profile (no folder icon), tap and hold your stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID.
2. Follow the appropriate instructions for your type of network to enter the necessary security settings. WPA Networks ¾ Network Key tab • Authentication: Select the correct WPA type, either WPA or WPA-PSK. If using WPA-PSK, also enter the Network key. The key length must be either 64 hex or 8-63 ASCII characters. • Data Encryption: Select TKIP. ¾ 802.1x tab • Use IEEE 802.1x network access control: Check.
802.1x Networks Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter the following settings: ¾ Network Key tab • Authentication: Select Open. • Data Encryption: Select WEP. • The Key is provided for me automatically: Check. ¾ 802.1x tab • Use IEEE 802.1x network access control: Check. • EAP Type: Select the correct EAP type for your network, either PEAP or Smart Card or Certificate (EAP-TLS) • When done, tap ok.
Automatic Connection 1. After you enter the necessary security settings and tap ok, your device will automatically try to connect. You may see the Socket status icon at the top of your screen change from “networks available” to “networks out of range but configured.” 2. When your Pocket PC has connected, the following will occur: • The Socket status icon will change to 1-5 bars. • The “x” will vanish from the connection icon.
Main Screen of Wi-Fi Companion The screen content varies depending on your connection status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status. Tap on the device icon to view more IP addresses. Internet ready. Tap to access email, the Internet, ping or trace route. Icon appears only when Internet access is ready. } Encryption status.
4 | Wi-Fi Companion This chapter explains how to use the different features of Socket Wi-Fi Companion software.
Turn Wireless Radio On/Off You may want to turn off the radio to save power or if you are entering an area with radio restrictions (e.g., on an airplane). Socket Go Wi-Fi! If you are using Socket Go Wi-Fi!, you can turn off the card’s WLAN radio directly from the main screen of Wi-Fi Companion. 1. From the Wi-Fi Companion main screen, tap Tools | Turn Radio OFF. 2. The Socket status icon will disappear from the top of the screen, and any active WLAN connections will cease.
View IP Addresses You can only view IP address data if the WLAN card is actively connected to a WLAN network. . 1. Whenever your device has connected to a WLAN, the main screen of Socket Wi-Fi Companion will display the device’s IP address, labeled as either “DHCP” or “static.” To view more comprehensive IP address information, do either of the following: • Tap on the device icon. • Tap Tools | IP Addresses. 2.
Find Networks 1. In the Wi-Fi Companion main screen, tap on the signal tower icon. Alternatively, tap Tools | Wi-Fi Finder. 2. The WLAN card will begin searching for networks in range. 3. After the search, a list of discovered networks will be displayed. Tap to filter the list by type. Tap to sort the list. Current connection. Tap on any listing to expand details. Tap on the MAC address line to view AP Details. Tap and hold stylus on any listing to manage profiles and/or connect.
4. If desired, you can perform a variety of functions in the Show Networks screen: • To begin another search for networks in range, tap Refresh. • To configure network profiles, tap on a WLAN in the list. In the pop-up menu, tap Get Connected if no profile exists yet, or tap Edit Profile if a profile has already been saved for the WLAN . This will direct you to the Configure Wireless Networks screen of Wireless Zero Config. 5. To exit Wi-Fi Finder, tap ok.
Enable Power Save Socket Wi-Fi Companion offers both automatic and manual power management for the WLAN card. 1. In the main screen of Wi-Fi Companion, tap Tools | Power save. 2. The Power Save screen will appear. If desired, check the box Manage the radio power automatically for automatic power management. Wi-Fi Companion will enable best performance when charging and best power savings when running on batteries. Otherwise, uncheck the box and use the slider to manually choose your power setting. 3.
Install Personal Certificate for EAP-TLS Socket Wi-Fi Companion a quick link to the Cert Enroll utility, which helps you install a personal certificate, required to connect to 802.1x networks running EAP-TLS authentication. 1. In the main screen of Wi-Fi Companion, tap Tools | Certificates | Enroll. 2. The Personal Certificate Enrollment screen will appear. For help using the utility, pleaser refer to Chapter 4.
Manage Certificates Windows Mobile 2003 includes a built-in utility for managing authentification certificates for WPA and 802.1x networks. Socket Wi-Fi Companion provides quick links to Microsoft’s certificate management utility. 1.
Ping Use Ping to perform an ICMP ping to another address on the network. Ping is useful as a diagnostic tool to establish Layer 3 connectivity to another network node. In the continuous ping mode, it can also be used as a site survey tool to determine the edge of WLAN range or to look for spots with no coverage (dead spots). 1. In the main screen of Wi-Fi Companion, tap Tools | Utilities | Ping. 2. The Ping screen will appear. Tap Tools | Configure. 3.
4. The main Ping screen will reappear. Tap Start. 5. The ping test will begin. For each successful ping, the Roundtrip Time (RTT) will be shown. A line graph will display the series of RTTs for the last 24 pings. If a ping is not successful within 2 seconds, a timeout will be displayed. 6. To stop the test, tap Stop. A prompt will report statistics of the test results. View the statistics and tap ok. To view the statistics again, tap Tools | Statistics.
Trace Route The Trace Route tool traces a packet from the Pocket PC to an Internet host, showing each hop and how long it takes to reach the destination. This allows the user to figure out where the longest delays are occurring if performance appears slow. 1. In the main screen of Wi-Fi Companion, tap Tools | Utilities | Trace Route. 2. The Trace Route screen will appear. Tap Tools | Configure. 3.
5. The Trace Route test will begin. For each successful hop, the hop time, host name and IP address are shown. Tap Stop to stop the trace at any time, or let the trace run until it is complete. 6. When the trace is complete, the Statistics dialog box will report the best hop, worst hop, average hop, and number of timeouts. Tap ok to close the box. To view the statistics again, tap Tools | Statistics. To view the full host name for any of the hops, simply tap on the hop in the list.
View Rates Note: You can only view statistical rate information if the WLAN card is actively connected to a WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Wi-Fi Companion will display the connection’s data rate. To view more comprehensive data rate information, do either of the following: • Tap on the data rate icon. • Tap Statistics | Rates. 2.
View Graphs You can only view the statistical graphs if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Graphs. 2. The Graphs screen will appear, displaying scrolling line graphs of the signal quality, link quality link speed, and sent and received data rates. Two numbers are reported with each graph: the current value (displayed on the left side, after the graph title) and the maximum value (displayed on the far right).
View Tables You can only view the statistical tables if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Tables. 2. The Tables screen will appear, displaying a table of comprehensive information about the current connection. The table is divided into five screens: IP, TCP, UDP, ICMP, and Interface. Almost all of the information presented in the tables relates to performance and error counts. Tap on a column header to sort the data.
View Help Files There are two ways to access Help files for Socket Wi-Fi Companion. • To view a list of all the Help files, make sure Socket Wi-Fi Companion is running and tap Start | Help. • To view a Help file for the screen of Socket Wi-Fi Companion that is currently open, tap on the Help button . Except for the main screen, all screens of Socket Wi-Fi Companion feature a Help button.
Appendix A Specifications Go Wi-Fi! E300 (SD card) Physical Characteristics: Card Dimensions: 1.57 x 0.94 x 0.08 in (40 x 24 x 2.1 mm) Total Weight: 0.1 oz (4 g) Operating Temperature: +14 to +158 °F (0 to +70 °C) Storage Temperature: -22 to +176 °F (-30 to +80 °C) Power Consumption (3.3 V Supply): Transmission: 187 mA Receive: 146 mA Power-Saving Idle (listening): 15.8 mA Power-Saving Sleep: 0.
Data Rate: Complies with 802.11b specification to provide data rates up to 11 Mbps, with range and throughput optimized by Dynamic Rate Scaling to 5.5, 2, and 1 Mbps Frequency Range: 2.4-2.5 GHz band Range: Indoors: Approx. 300 feet (typical office environment) Outdoors: Approx. 1000 feet Access Protocol: Carrier Sense Multiple Access with Collision Avoidance Protocol (CSMA/CA) Security Encryption/Authentication Hardware Support: 40/64-bit and 128-bit WEP data encryption 802.
Go Wi-Fi! E500 (CF card) Physical Characteristics: CF Type I Size: 56.6 x 42.8 x 3.3 mm) Total Weight: 13.6 g Operating Temperature: 32 to 158 °F (0 to 70 °C) Storage Temperature: +5 to 185 °F (-15 to +85 °C) Power Consumption (3.3 V Supply): Idle (listening): <20 mA Transmission: 265 mA Interface Standards: CompactFlash Interface: CompactFlash Type I With CompactFlash-to-PC Card Adapter: PCMCIA, Type II Standards Conformance: Wi-Fi Certified — Enterprise Edition Meets 802.
Certification/Compliance: FCC: Part 15, Class B ETS 300 328 ETS 300 826 CompactFlash Spec. 2.0 TX Maximum Radiated EIRP: U.S.: FCC Part 15.247 Europe: ETS 300 328 Canada: IC RSS210 TX Out-of-Band Emissions: U.S.: FCC Part 15.247, 15.205, 15.
Appendix B Safety and Usage Tips Product Care • Do not expose this product to liquid, moisture or extreme humidity. • Do not expose this product to extreme high or low temperatures. • Do not drop, throw or try to bend this product, as rough treatment could damage it. • Do not attempt to disassemble this product - a broken seal will void the warranty. The product does not contain consumer serviceable components.
Radio Frequency Exposure Your Go Wi-Fi! is a radio transmitter and receiver. When in operation, it communicates with 802.11b-equipped devices by receiving and transmitting radio frequency (RF) magnetic fields in the frequency range 2.4 to 2.5 GHz. The maximum output power of the radio transmitter is 100 mW.
Appendix C Network Information Consult with your network administrator, or have them complete this form. 1. What is the network’s wireless network name, known as SSID? Note: The name is case-sensitive, maximum length 32 characters. 2. What type of security does your WLAN use? Check one of the boxes AF below. A B C D E F Open System (no settings needed, proceed to Question 4) WEP-40 WEP-128 WPA-PSK WEP-PEAP WEP-EAP/TLS 3. If you checked B, C, D, E or F, please provide the necessary settings.
[E-F] 802.1x Authentication only IMPORTANT! Get the required authentication certificate(s) from your network administrator! Specify the following 802.1x settings: Authentication: EAP-TLS May appear as “Smart Card or Certificate” in configuration menu. PEAP User name: ____________________Server:________________ (network login) (certificate server) Password: ____________________ Domain: ________________ 4. Does the network require that you use a static IP address? NO.
Appendix D General Troubleshooting SYMPTOM: My device does not recognize the Socket Go WiFi! after I insert it. POSSIBLE REASONS The card driver was not installed or installed incorrectly. SOLUTION Install the software properly. SYMPTOM: The Socket status icon doesn’t appear after I insert the card into my Pocket PC. POSSIBLE REASONS Your mobile computer may be frozen. The WLAN card may not be properly aligned in the card slot. SOLUTION Remove the WLAN Card.
Appendix E Technical Support If you have trouble using the WLAN software, tap Start | Help to view Help files. For Wi-Fi Companion, you can also tap the Help button information about the open screen. for If you need further assistance with the Go Wi-Fi! card, Socket has two technical support resources to help you. Socket On-Line Support Socket On-Line Support (SOS) is an interactive technical support program and is the best place to start for technical support. To access SOS, visit: www.socketcom.
Limited Warranty Socket Communications Incorporated (Socket) warrants this product against defects in material and workmanship, under normal use and service, for the following period from the date of purchase: Plug-in card: Three years Incompatibility is not a defect covered by Socket’s warranty.
Limited Software Warranty LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE. CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which is returned to SOCKET with a copy of your receipt.
Regulatory Compliance Go Wi-Fi! E300/E500 Socket Go Wi-Fi! is designed to be compliant with the rules and regulations in locations where they are sold and will be labeled as required. This product is type approved users are not required to obtain license or authorization before using. Radio Frequency Interference Requirements This device complies with part 15 of the FCC rules.
Radio Frequency Interference Requirements – Canada This Class B digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la Classe B respecte toutes les exigencies du Reglement sur le Matériel Brouilleur du Canada. NOTE: To comply with FCC and Industry Canada exposure requirements, this device is approved for operations in a user’s hand when there is a distance of 20 cm or more between the device antenna and the user’s body.
© Socket Communications, Inc. 7/2005 Printed in U.S.A.
