User's Manual

82 | APPENDIX G TROUBLESHOOTING
You are using a USB Bluetooth
adapter with your Windows Vista
computer, and the Bluetooth
bonding settings became
corrupted after the computer
suspended and resumed.
Use your Bluetooth software to
rediscover the Bluetooth CRS. Do
not uninstall the pairing.
SYMPTOM
: The Permanent Pair checkbox no longer appears in the
SocketScan utility.
POSSIBLE REASONS SOLUTION
You are using a Windows XP or
Vista computer and connected a
different Bluetooth Cordless Ring
Scanner than the one whose
Friendly Name is saved under
SocketScan Advanced settings.
Disconnect and reconnect your
scanner or close and restart
SocketScan.