User's Manual

80
SYMPTOM: When I scan a lot of barcodes very fast, the scanner
locks up and won’t work for a few seconds.
POSSIBLE REASONS SOLUTION
You are scanning too fast for the
Error Proof Protocol to confirm
that the host computer has
successfully received each scan
of data.
Wait for the confirmation beep
after each scan before you scan a
new bar code.
SYMPTOM: My computer cannot find the Bluetooth
CRS, and/or I
get an error message saying that the scanner could not be opened
or there are connection problems.
POSSIBLE REASONS SOLUTION
The Bluetooth COM port listed in
SocketScan Settings is incorrect.
This problem is more likely with a
Windows XP or Windows Vista
host.
Review Chapter 4, Step 5 of this
User Guide, then confirm that the
correct Bluetooth COM port is
assigned in SocketScan Settings.
The Bluetooth Cordless Ring
Scanner is not turned on.
Turn on the Bluetooth Cordless
Ring Scanner.
You have assigned another
device as your favorite or default
Bluetooth serial device.
Remove any settings that assign
another device as your favorite
Bluetooth serial device. Refer to
the documentation for your
Bluetooth software for instructions.
You did not start the Bluetooth
software.
Start the Bluetooth software. Refer
to the documentation for your
Bluetooth software for instructions.
The Bluetooth radio of your
computer is not turned on.
Turn on the Bluetooth radio of
your computer. Refer to the
documentation for your Bluetooth
software for instructions.