User's Manual

SYMPTOM: The Bluetooth device search has found multiple CHS devices, and I don’t know which one to
choose.
POSSIBLE REASON SOLUTION
The CHS is not paired with a host system, and
there are multiple CHS devices in range.
Power off the CHS device(s) you do not want to
connect to and the Bluetooth device search.
Alternatively, If the CHS works in SPP mode with
your computer/device, you can use the SocketScan
Scanner Settings utility to change the scanner’s
Bluetooth friendly name to something you can
easily recognize.
SYMPTOM: When I scan a barcode, odd behaviors occur, such as different applications seem to be
invoked in my system, and/or special characters are displayed in the application unexpectedly.
POSSIBLE REASON SOLUTION
In HID mode, the CHS will only properly read
printable ASCII characters. Non-printable ASCII
characters or extended characters cannot be
interpreted by the scanner. Printable ASCII
characters are numbers between 0x20 and 0x7E,
and any ASCII characters that fall outside of this
scope are considered as non-printable.
Use the SocketScan 10 SDK to develop a custom
application that supports non-printable ASCII
characters. Learn more about the SDK at:
http://www.socketmobile.com/products/sdk/
SYMPTOM: When I press the Shift, Caps Lock or Ctrl key on my keyboard, it affects the data output from
my CHS to my computer.
POSSIBLE REASON SOLUTION
You are using the CHS in HID mode as a Keyboard
class device.
Determine how your computer implements HID
keyboard devices.
SYMPTOM: When I scan some barcodes with the CHS in SPP mode, the data is truncated or some
characters are corrupted.
POSSIBLE REASON SOLUTION
The barcode data has illegal characters.
SocketScan 10 is designed to read ASCII characters
between 0x20 (Space) and 0x7F.
If you have a truncated barcode, you can view the
raw data without any conversions by using the
Test option of Scanner Settings, with hexadecimal
format selected. If you need to scan data that is
not 7 bit ASCII (e.g., Double Byte, MultiByte or
UNICODE for Kanji, simplified Chinese, etc.) use
the SocketScan 10 SDK.