User's Manual
Table Of Contents
- Copyright Notice
- 1 | Introduction
- 2 | Scanner Setup
- 3 | Setup for Windows PC
- 4 | Setup for Windows Mobile
- 5 | Setup for Apple
- 6 | Setup for Android
- 7 | Setup for BlackBerry
- Appendix A Specifications
- Appendix B Safety and Usage Tips
- Appendix C Barcode Label Specifications
- Appendix D Decode Zone
- Appendix E Command Barcodes for CHS 7C
- Appendix F Command Barcodes for CHS 7E, 7M, 7P, 7NRx
- Appendix G Special Button Sequences
- Appendix H CAB Installation
- Appendix I Connection Barcodes
- Appendix J Troubleshooting
- Appendix K Technical Support
- Limited Warranty
- SocketScan Software License Agreement
- Regulatory Compliance
APPENDIX J: TROUBLESHOOTING 115
SYMPTOM
: When I try to use SocketScan 10 Keyboard Wedge or Scanner Settings in landscape mode, it
doesn’t appear correctly.
POSSIBLE REASONS SOLUTION
This release of SocketScan 10 does not
support landscape mode for Windows
Mobile.
Use your device in Portrait mode and upgrade your
SocketScan 10 software when a later release is available.
SYMPTOM
: The CHS won’t work with my device running Windows Phone 7.
POSSIBLE REASONS SOLUTION
Windows Phone 7 devices do not support
Bluetooth HID or SPP connections. For a list
of supported Bluetooth profiles on
Windows Phone 7, visit:
http://support.microsoft.com/kb/2449475
Unless Microsoft adds HID or SPP support to Windows
Phone 7, you will need to use a different device with
the CHS.
TROUBLESHOOTING FOR ANDROID OS
SYMPTOM: The CHS won’t reconnect to my Samsung Galaxy or Dell Streak any more.
POSSIBLE REASON SOLUTION
This is a known issue for Bluetooth for
these devices.
Disable and enable Bluetooth on your Android device and
try again.