User's Guide
Table Of Contents
- Copyright Notice
- 1 | Introduction
- 2 | Hardware Preparation
- 3 | Setup for Windows Mobile
- 4 | Setup for Palm
- 5 | Setup for Windows XP
- STEP 1: Install the Software
- STEP 2: Configure Bluetooth Settings
- STEP 3: Configure Scanner Settings
- STEP 4: Start SocketScan and Connect to CHS
- STEP 5: Scan Data into Your Application
- Assigning Sound and Prefix/Suffix Settings
- Configuring Advanced Bluetooth Settings
- Assigning a Trigger Button
- Selecting Symbologies
- Viewing Version Information
- Appendix A Specifications
- Appendix B Safety and Usage Tips
- Appendix C Bar Code Label Specifications
- Appendix D Enabling or Disabling Symbologies
- Appendix E Decode Zone
- Appendix F Troubleshooting
- Appendix G Technical Support
- Limited Warranty
- Regulatory Compliance
APPENDIX G
T
ECHNICAL SUPPORT
Socket On-Line Support (SOS)
SOS is a virtual technical support assistant that can help you with your
product support questions or FAQs. SOS responds immediately to your
inquiry, and no product registration is required to use the system.
To access SOS, please visit:
www.socketmobile.com/support/faq/
Human Technical Support
If you have trouble installing or using the Socket Cordless Ring Scanner,
contact Socket’s technical support department for assistance.
IMPORTANT! To obtain technical support, you must first register your
product online at
www.socketmobile.com/support/support/new
After you register your product, log in and click on the Technical Support
tab. Click Create New Ticket to submit an online request for technical
support. Afterwards, you can log in anytime to monitor the status of your
request. If we are unable to resolve your support inquiry online, we can
arrange for a technical support representative to call you at a specific time.
.
APPENDIX G: TECHNICAL SUPPORT | 75