User's Manual

100 | APPENDIX C: TROUBLESHOOTING
SYMPTOM:
My mobile computer cannot find any Bluetooth
enabled devices nearby.
POSSIBLE REASONS SOLUTION
You are too far from other
Bluetooth enabled devices.
Move closer to the other Bluetooth
enabled device(s), within a range
of 10 meters.
The Bluetooth enabled device(s)
nearby are not turned on.
Turn on the Bluetooth enabled
device(s) you wish to find.
The Bluetooth enabled device(s)
are not in discoverable mode.
Set the Bluetooth enabled device(s)
to discoverable mode. If needed,
consult the device’s documentation
for help.
SYMPTOM:
My mobile computer keeps powering down to protect
memory contents.
POSSIBLE REASONS SOLUTION
Your mobile computer’s battery is
low.
Recharge the battery.
The Socket card has been in
Discoverable mode for a long time.
This mode requires a lot of battery
power and should be turned off
whenever not needed.
Tap on the Bluetooth icon, then
select My Bluetooth Device.
Uncheck Discoverable.
SYMPTOM:
When I try to connect my Bluetooth enabled phone
and mobile computer, the phone thinks that I am
using a different mobile computer that I previously
paired with the phone.
POSSIBLE REASONS SOLUTION
The phone remembers the name
and address of the mobile
computer it last paired with via
your Socket card.
Manually delete the pairing device
and name from your phone. Refer
to your phone’s user
documentation for instructions.