User's Manual
Table Of Contents
- Copyright Notice
- 1 | Introduction
- 2 | Setup for the SoMo®
- 3 | SocketScan Plug-in Software
- 4 | RFID Demo
- Appendix A Product Specifications
- Appendix B HF RFID Standards and Tag Descriptions
- Appendix C Barcode Label Specifications
- Appendix D Enabling or Disabling Symbologies
- Appendix E Laser Decode Zone
- Appendix F Troubleshooting
- Appendix G Technical Support
- Limited Warranty
- Regulatory Compliance
APPENDIX G: TECHNICAL SUPPORT | 51
Appendix G
Technical Support
If you have trouble installing or using the SOMO 655 RFID Reader Card, Socket has
different support options to help you.
Online Knowledge Base: Search for articles, Frequently Asked Questions or Hot
Topics any time, day or night. http://support.
socketmobile.com/faq
Online Requests: Register your product and submit a question to our Technical
Support Team. http://support.
socketmobile.com/
By Phone: Contact our Tier 1 Technical Support by calling either:
USA & Canada Toll-Free: 800-279-1390
Direct: +1- 510-933-3020
Please refrain from disassembling the card. Disassembly of this device will void the
product warranty.