User Manual

12
Service + Support
If your Sun Joe
®
Blower Joe SBJ605E 3-in-1 electric blower/
vacuum/mulcher requires service or maintenance, please
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
Model + Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Troubleshooting
mWARNING! Always unplug the power cord before
performing any adjustments, maintenance, or repairs to your
electric blower vac.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
S B J 6 0 5 E –
Unit will not blow
or mulch
Unit will not start
1. Bag full
2. Blocked tube
3. Blocked impeller
4. Dirty bag
5. Torn bag
6. Bag unzipped
7. Unit unplugged
1. Unit is unplugged.
2. Power/speed switch is in the OFF (O) position.
3. Defective power switch.
4. Vac tubes are not correctly installed.
5. Intake gate/cover is not closed.
6. House circuit may have tripped.
1. Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Clean the bag.
5. Replace the bag.
6. Zip up the bag.
7. Plug into an outlet or an extension cord.
1. Check cord to make sure it is plugged into an electrical
outlet.
2. Slide the power switch to the ON (I) position and
select your desired speed setting with the speed
control switch.
3. Call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
4. Check vac tubes and ensure that they are correctly
installed to allow the switch to be engaged.
5. Ensure that gate/cover is fully closed and locked.
6. Check wall circuit breaker panel and reset if necessary.
Problem
Possible Cause
Solution