Use and Care Manual
3
mWARNING! Use only approved replacement batteries; 
other batteries may damage the cordless snow shovel and 
cause it to malfunction, which can lead to serious personal 
injury.
mWARNING! Do not use a battery pack or appliance that 
is damaged or modied. Damaged or modied batteries may 
exhibit unpredictable behavior resulting in re, explosion or risk 
of injury.
Do not modify or attempt to repair the appliance or the battery 
pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualied repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the
24V iON+ lithium-ion battery pack only in its designated
24V iON+ lithium-ion lithium-ion charger. Other types of 
chargers present risk of re, personal injury and damage.  
Do not wire a battery pack to a power supply plug or car 
cigarette lighter. Such misuse will permanently disable or 
damage the battery pack.
• Avoid dangerous environments – Do not charge the 
battery pack in rain, snow or in damp or wet locations. 
Do not use the battery pack or charger in the presence of 
explosive atmospheres (gaseous fumes, dust or ammable 
materials) because sparks may be generated when inserting 
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the 
charger vents. Keep them clear to allow for proper 
ventilation. Do not allow smoking or open ames near a 
charging battery pack. Vented gases may explode.
  NOTE: The safe temperature range for the battery is 
41°F – 105ºF (5°C – 40.5°C). Do not charge the battery 
outside in freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger,  
pull the plug, not the cord, from the receptacle to reduce 
the risk of damage to the electrical plug and cord. Never 
carry the charger by its cord or yank it by the cord to 
disconnect it from the receptacle. Keep the cord away 
from heat, oil and sharp edges. Make sure the cord will not 
be stepped on, tripped over or subjected to damage or 
stress when the charger is in use. Do not use the charger 
with a damaged cord or plug. Replace a damaged charger 
immediately.
• Do not use an extension cord unless it is absolutely 
necessary – Using the wrong, damaged or improperly 
wired extension cord poses a risk of re and electric shock. 
If an extension cord must be used, plug the charger into a 
properly wired 16 gauge or larger extension cord with the 
female plug matching the male plug on the charger. Make 
sure that the extension cord is in good electrical condition.
• Charger 24VCHRG-QC is rated for 120 volt AC only – 
The charger must be plugged into an appropriate 
receptacle.
• Use only recommended attachments – Use of an 
attachment not recommended or sold by the battery 
charger or battery pack manufacturer may result in risk of 
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove 
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock, 
always unplug the charger before performing any cleaning 
or maintenance. Do not allow water to ow into the charger. 
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock 
hazards.
• Do not burn or incinerate battery packs – Battery packs 
may explode, causing personal injury or damage.  
Toxic fumes and materials are created when battery packs 
are burned.
• Do not crush, drop or damage battery packs – Do not 
use the battery pack or charger if they have sustained a 
sharp blow, been dropped, run over or have been damaged 
in any way (i.e. pierced with a nail, hit with a hammer, 
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose 
a serious risk of electric shock, re or exposure to toxic 
battery chemicals. If the battery or charger are damaged, 
contact an authorized Snow Joe
®
 + Sun Joe
®
 dealer or 
call the Snow Joe
®
 + Sun Joe
®
 customer service center at 
1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals cause serious burns – Never let a 
damaged battery pack contact the skin, eyes or mouth. If a 
damaged battery pack leaks battery chemicals, use rubber 
or neoprene gloves to safely dispose of it. If skin is exposed 
to battery uids, wash the aected area with soap and 
water and rinse with vinegar. If eyes are exposed to battery 
chemicals, immediately ush with water for  
20 minutes and seek medical attention. Remove and 
dispose of contaminated clothing.










