Use And Care Manual
TROUBLESHOOTING
21
PROBLEM POSSIBLE CAUSE SOLUTION
Polesaw fails to
turn on.
The poles are not assembled
correctly.
Reassemble the poles according to the instructions.
No electrical contact between the
polesaw and battery.
To secure the battery, make sure the latches on the battery
compartment snap into place.
The battery pack is depleted. Charge the battery pack.
The lock-off lever and trigger are not
depressed simultaneously.
Press down the lock-off lever and hold it, then depress the trigger
to turn on the pole saw.
The battery and power tool is too hot
or too cold.
Refer to the battery and charger maintenance part in the manual.
Bar and chain
running hot and
smoking.
No oil in the oil tank. Rell oil into the oil tank.
The discharge port is blocked by
debris.
Refer to the manual to remove the bar and clean out the debris.
Inlet opening in inner oil tank is
blocked by debris.
Clean the oil tank, and rell with clean bar and chain lubricant.
The sprocket is stuck and clogged
with debris.
Clean the sprocket and rell with clean bar and chain lubricant.
The chain and bar
running too hot
and cannot cut.
Check chain tension for overtightened
or loose condition.
Refer to Re-tensioning the saw chain in the manual.
Dull chain. Sharpen or replace the chain.
Chain on backwards. Refer to Replacing the Bar and Chain
assembly earlier in this manual.
Motor running, but
cutting abnormal.
Motor stops after about 3 seconds. Recharge the battery.
When using the polesaw under load,
it stops.
Release trigger. Restart the polesaw. Do not force the polesaw.
Refer to the manual for proper use.
Battery is not charged. Charge the battery. Refer to the battery
and charger manual for correct charging
procedures.
Lack of bar and chain lubricant can
cause increased friction. Chain needs
to be properly maintained.
Make sure the polesaw always has bar and chain lubricant.
Incorrect battery storage temperature. Allow the battery pack to cool until the temperature drops to room
temperature.
Not for Reproduction