User's Manual

Draft 4/14/15- Do Not Distribute
157
SureTrack Using the SureTrack Website
Available items are listed in order; recalls first, followed by any campaigns, then service bulletins.
The most recent is at the top of the list when multiple documents are available (Figure 15-14).
Selecting a listed item opens the complete text of the recall or campaign. TSBs are grouped by
year, select the plus sign (+) alongside a year to expand the list.
Figure 15-14 TSB/Recall/Campaign Window
Select the Back icon on your web browser to close the TSB/Recall/Campaign window.
Navigation Bar
The icons on the Navigation are used to access the main SureTrack functions. Navigation Bar
options include:
My SureTrack—shows the latest questions and fixes, along with the SureTrack Pulse and
Leaderboard. See My SureTrack on page 158.
Dashboard—shows the current search results for the active vehicle. See Dashboard on
page 159.
Ask the Experts—use to post a question to the community. See Ask the Experts on
page 161.
Enter a Tip—use to share your personal repair experience with the community. See Enter a
Tip on page 163.
Add a Waveform or PID Graph—use to attach supporting images and files to an existing tip.
See Add Waveform/PID Graph on page 163.
My Profile—allows you to customize how your profile appears to the community. See My
Profile on page 163.
Support—opens a message box for contacting Customer Service by e-mail, a link to the
Frequently Asked Questions (FAQ) page, as well as a phone number for contacting the
Support Center. See Support on page 163.