User Manual

Any after-sale service, please do not hesitate to contact us.
Question 6: What shall I do if the network remote access is unstable?
Answer: Possible reasons: A. Unstable network; B. Conflicting IP address of
the DVR.
Question 7: What shall I do if Device ID not exist is prompted when the phone
APP is adopted to scan QR code for adding?
Answer: Possible reasons: A. Use a wrong APP, please download Danale; B.
Scan a wrong QR code, please scan SN QR code in Cloud1(Navigate to
Network settings>Phone App>Cloud1).
Question 8: What shall I do if not all channels can be played during recording
playback?
Answer: It can only support playback of 4 channels at the same time. When
other channels are required to be played, it shall cancel the first several
channels defaulted and select corresponding channels for playback. The
default playback channel are 1,2,3,4 channels
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