Operator's Manual

62
RefeRences and TRoubleshooTing
RefeRences and
TRoubleshooTing
Alarms and
Messages
Alarm
Priority
Description / Corrective Action
External power
source faulty.
Change power
source.
Medium The AC adapter’s output voltage is too high. Select Acknowledge to
clear the alarm. The AC adapter is faulty, remove from service.
Key stuck. Release
key or remove
power. Pump
stopped.
High A key may be pressed down. The pump is stopped and will not run.
Make sure there is nothing pressing on any of the keys. If the alarm
persists, close the tubing clamp, remove the batteries to turn off the
pump, and remove the pump from use, and contact Smiths Medical
Customer Service to return the pump for service.
Lock cassette to
start pump.
Medium The cassette must be locked onto the pump before beginning
delivery. If this alarm is sounding, lock the cassette to clear the alarm
and the pump will automatically start.
Note: This alarm has associated help screens.
Loss of power
occurred while
running. Replace
AA batteries.
Medium The pump lost power while it was running. This alarm occurs when
the pump restarts. The battery power is too low to operate the
pump. If the AC adapter is attached, select Acknowledge to clear the
alarm.
Remove the batteries. Install 4 new AA batteries, rechargeable
battery pack, or the CADD®-Solis Communication Module with
integrated rechargeable battery. To start delivery, good batteries
must always be installed, even when an external source of power is
connected. If appropriate, restart the pump.
Motor service due. Medium The pump’s motor requires service. Select Acknowledge to clear the
alarm. Remove the pump from use at the next cassette change and
contact Smiths Medical Customer Service to return the pump for
service.
New pump
settings
downloaded. Press
‘Acknowledge’
then review.
Low A new protocol was just sent to the pump from the PharmGuard®
Point of Care Medication Safety Software. Select Acknowledge to
clear the alarm. Review the protocol to ensure that it is correct.
PCA (PCEA) dose
cord button stuck.
Release or remove
cord.
High The PCA remote dose cord button may be pressed down. The pump
is stopped and will not run. Make sure there is nothing pressing on
the PCA remote dose cord button. If the alarm persists, remove the
PCA remote dose cord to clear the alarm and contact Smiths Medical
Customer Service. You may continue using the pump with another
PCA remote dose cord, or using the PCA (PCEA) dose @ button on
the pump.
PCA (PCEA) dose
cord disconnected.
Medium /
Low
Medium: The PCA remote dose cord was disconnected from the
pump while the pump is delivering. Select Acknowledge to clear the
alarm or reattach the PCA remote dose cord.
Low: The PCA remote dose cord was disconnected from the pump
while the pump is stopped. Select Acknowledge to clear the alarm
or the alarm automatically clears after 5 seconds.
Preventive
maintenance due.
Medium Your facility may have established a maintenance program for the
pump, and the pump is due for preventive maintenance. Select
Acknowledge to clear the alarm and refer to your facility’s policy for
preventive maintenance.