Operator's Manual

57
RefeRences and TRoubleshooTing
RefeRences and
TRoubleshooTing
3. Follow the applicable instructions provided on the help screen. To
page through all available help screens, press Next repeatedly. Press
Acknowledge at any time to exit Help.
4. “Retry Help” appears when no additional help steps are available. To
page through the help screens again, press Retry Help. The Alarm
screen reappears as in Step 2 above. Repeat Steps 2 and 3. When the
alarm clears, the help screens will no longer be displayed.
User Position
The user must position themself to ensure alarm visibility and audibility with respect to distance from the
device in the expected ambient light and noise conditions.
Note: Perform an alarm risk assessment to determine compatibility with facility alarm policies and care area
requirements. If choosing an alternative alarm style, perform a risk assessment to ensure the operator’s
recognition of the audible alarm.
Note: There is no power interruption limit to the device’s ability to restore alarm settings and behavior. The
pump will retain alarm state upon power interruption if the alarm condition persists through the power
interruption, and alarm algorithms are unaffected by power interruption.
Troubleshooting
Issue Possible Solution
A continuous two-tone
alarm is sounding, and the
amber light is lit or flashing.
Delivery has stopped. Read the message on the display and refer
to the list of messages in the table below. If the display is blank or
contains random characters, the 4 AA batteries , the rechargeable
battery pack, or the CADD®-Solis Communication Module with
integrated rechargeable battery may be depleted. Install 4 new AA
batteries, a fully charged rechargeable battery pack, or attach an AC
adapter to charge a rechargeable battery pack or communication
module battery.
The pump is sounding
persistent audible beeps,
and the amber light is
flashing.
Look at the message on the display and refer to the list of messages in
the table below.
Three beeps sound every
5 minutes.
This may be a reminder that the pump is stopped.
After installing 4 new AA
batteries and powering up
the pump, no screen appears
and no beep sounds.
The batteries may be installed incorrectly. Review the procedure for
installing batteries. Be sure to match the polarity (+ and –) markings
inside the battery door with the markings on the batteries. If there is
still no power, the batteries may be completely depleted. Install 4 new
AA batteries.
Low Priority Alarm
A low priority alarm does not stop the pump if it is running. The alarm is
accompanied by a blue screen, and it persists for 5 seconds unless it is
acknowledged by the press of a key or the condition that triggered the
alarm goes away before the 5 seconds have passed. (Some low priority
alarms persist for longer than 5 seconds.)
Multiple Alarms
The alarm system will maintain and manage multiple alarm conditions at the same time, but will only
generate alarm signals from a single alarm at any time. When an alarm of higher priority is activated, its
alarm signals will supersede those of any currently active lower priority alarm. When an alarm of equal or
lower priority is activated, its alarm signals will follow at the removal of any currently active higher or of equal
priority alarm. In this way, the operator awareness of lower or of equal priority alarms may be delayed until
existing higher priority alarms are addressed by the operator.
Informational Messages and Signals
An informational priority message does not stop the pump if it is running. This message appears in the status
bar, and does not display over any existing screen. It persists for 5 seconds and may be silent, requiring no
acknowledgement. Some informational examples are “Cassette Locked” and “Cassette Unlocked.”
When an alarm condition is active, in addition to the visual indication, the pump will sound an audible alarm
that is distinguishable from other pump sounds. All audible alarms, no matter the sound theme used, will be
distinguishable from other information signals that the device may sound.
The audible informational signals are not impacted by the sound theme settings. Audible informational
signals include: key beeps, PCA dose granted beeps, stop mode beeps, informational message beeps, low
battery beeps, and power on beeps. The audible characteristics of these informational signals may also be
previewed along with the sound themes (see Administrator Settings Guide).
Alarm Algorithms
Most alarm algorithms are based on simple, singular, and unchangeable alarm limits; for example, Reservoir
Volume Empty, Remote Dose Cord Disconnected, Delivery Cannot Be Started, Battery Removed, and
Disposable Detached.
Alarm algorithms based on user configurable alarm limits are: High/Standard Flow Disposable Not Allowed,
Delivery Limit, Reservoir Volume Low, Downstream Occlusion, Upstream Occlusion, Air In-Line, and Stop
Mode Reminder.
Other alarm algorithm details included in the table of alarm messages.
Alarm Help Screens
Additional information may be displayed when certain alarms occur. The help screens describe what you can
do to try to solve the current problem that is causing the alarm.
1. When an alarm occurs, select Silence to quiet the alarm.
2. If help screens are available for the alarm, “Help” appears above the right
soft key. To view the help screens, select Help.
Low priority alarm (blue)