Operator's Manual

55
RefeRences and TRoubleshooTing
RefeRences and
TRoubleshooTing
References and Troubleshooting
Alarms and Messages
The pump can produce multiple alarms. For many of the alarms, you have one or more options available:
• Acknowledge—the alarm clears from the screen.
• Silence—the alarm stays on the screen, but is silenced for 2 minutes before it sounds again. The alarm
continues until it is acknowledged or resolved.
• Power Down—available from some select alarms, this option powers the pump down.
• Stop Pump— available from some select alarms, this option stops pump delivery.
The alarms may have different sounds depending on the sound theme selected in the PharmGuard®
administrator settings. There are 3 different sound themes for the alarms that the pump makes: standard,
intense, and distinctive. See the Administrator Settings Guide for more information on previewing and
selecting the sound themes.
Types of Alarms
System Fault Alarm
If this screen appears, an unrecoverable error may have occurred, such as a hardware or software fault. The
amber indicator light is continuously illuminated during these conditions and is accompanied by an audible
two-tone alarm. If a system fault occurs, the fault should be reported to Customer Service at Smiths Medical
or Smiths Medical International Ltd.
There are two ways to clear this alarm (pump will power down):
• Two key press; separately press the left and right soft keys on the keypad,
or press either the left or right soft key and then press the power switch.
Or
• Remove power from the pump by opening the battery door and, if
necessary, removing the AC power. Close the battery door and turn the
pump back on.
If the error code does not repeat, Customer Service may suggest continued
use of the pump. However, if the error is persistent, the pump must be
returned for service.
Note: Document the error numbers displayed on the system fault screen to
help Customer Service identify the problem.
CAUTION: If the power up results in an error message indicating that the protocol library was lost, do not
proceed with using the pump. Follow your facility’s procedures for downloading protocol libraries.
High Priority Alarm
A high priority alarm always pauses or stops the pump if it is running. The
alarm is accompanied by a red screen, and it persists until acknowledged
by the press of a key on the pump or until the condition that triggered the
alarm goes away (for example, high pressure). The alarm can be silenced
with a key press and will sound again after 2 minutes if the alarm condition
still exists.
Medium Priority Alarm
A medium priority alarm does not stop the pump if it is running. The alarm is
accompanied by an amber screen, and it persists until acknowledged by the
press of a key on the pump or until the condition that triggered the alarm
goes away. The alarm can be silenced with a key press and will sound again
after 2 minutes if the alarm condition still exists.
High priority alarm (red)
System fault alarm (red).
The numbers relate to
the error that caused the
system fault.
Medium priority alarm
(amber)