User manual
EN-27
EN
Cleaning and maintenance
4.1 What to do if...
Problem Cause Solution
The motor does not start.
The motor has overheated.
Disconnect the mixer from the
power and leave the motor to
cool.
The plug is not properly
inserted in the power
socket.
Insert the plug into the power
socket. Do not use adaptors
or extensions.
Check that the house main
breaker is on.
The cable is defective.
Have the cable replaced at
an Authorised Service Centre.
Lack of power.
Check that the house main
breaker is on.
The head has been raised
during operation.
The safety lock system has
operated. Move the speed
selector to 0 (OFF), press and
hold down the button on the
rear to release the head and
lower it.
The appliance vibrates.
The mixer is not resting on a
stable surface.
Place the mixer on a flat,
stable surface.
The anti-slip rubber feet are
worn.
Have them replaced at an
Authorised Service Centre.
The speed has been set
too high or the load is
excessive.
Set a lower speed and
ensure the bowl has not been
overfilled.
The bowl has not been
correctly locked into its
base.
Check that the bowl is
correctly locked into its base.