Instruction Manual
EN 
Instructions for the User 
40 
14  EXTRAORDINARY MAINTENANCE 
Occasionally,  the  oven  will  require  minor  servicing  procedures  or  the 
replacement  of  parts  subject to  wear  and tear,  such as gaskets, light bulbs, 
etc. The specific operations for each procedure of this kind are provided below. 
Before carrying out any operation involving access to live parts, disconnect the 
appliance from the electricity supply. 
14.1  What should I do if the oven doesn’t work? 
WARNING!  Any  type  of  repair  must  only  be  done  by  a  specialised 
technician.  Any  repair  done  by  a  person  not  authorised  by  the 
manufacturer is dangerous. 
You  do  not  need  to  contact  Technical  Assistance  to  resolve  the  following 
questions. 
Failure description 
Solution 
The  display  is  not 
showing! 
- The time indication has been switched off (see 
section on Operating Settings). 
Nothing happens when 
I press the keys! 
-  The  Safety  Block  is  active  (see  section  on 
Child Safety Lock-out function). 
The  oven  does  not 
work! 
-  Check  if  the  plug  is  correctly  fitted  in  the 
socket. 
- Check if the oven power is switched on. 
When  the  oven  is 
operating  I  can  hear 
some strange noises! 
- It has to do with the operating noises that can 
occur  during  the  cooking  process,  e.g,  by  the 
water pumps in the steam generator. 
-  The  steam  inside  the  cavity  produces  a 
pressure  build-up  and  sometimes  the  cavity 
walls may produce noise when they react to the 
pressure. 
- These noises are normal, there is no problem. 
The  food  doesn’t  heat 
up  or  heats  very 
slowly! 
- You have selected the correct operating times 
and temperature setting. 
-  The  food  you  have  put  inside  the  oven  is  a 
larger amount or colder than you usually put in. 
The  message  “Err_” 
appears in the display 
- Please contact the Customer Care. 
The  appliance  still 
makes  a  noise  after 
the cooking process is 
finished! 
This is not a problem. The cooling fan keeps on 
working  for  some  time.  When  the  temperature 
has dropped sufficiently, the fan will switch itself 
off. 
The  oven  switches  on 
but  the  interior  light 
does not go on! 
If  all  the  functions  work  properly  it  is  probable 
that the lamp has blown. You can keep on using 
the oven. 
Display shows 
Perform water level calibration (see 8.3.2) 










