FAQ

Troubleshooting
Fault
Possible cause
Solution
White coating in the tub or
on the door
The substances contained
in the detergent deposit
themselves
Use a detergent for
dishwashers.
Wash the device manually.
Change the detergent.
Incorrect adjustment of the
water hardness (too low or
too high)
Adjust the setting of the water
softener.
Change the detergent.
Salt tank cap
not secured (saline solution
that mixes with the washing
water)
Tighten the salt tank cap
correctly
Combined detergent or
poorly effective bio/eco
detergent
Use the specific option for
combined detergents (if
applicable)
Adjust the softener system.
Use separate products.