FAQ

Troubleshooting
Fault
Possible cause
Solution
Opaque class
Glass not resistant to
washing in a dishwasher
Only use glass items that
withstand mechanical washing.
Check the water softener’s
adjustment (if necessary, reduce
the setting). Use a detergent that
contains additives to protect glass
Water stains on parts or
plastic tableware
The formation of water
drops on plastic parts is
inevitable. Consequently,
water stains are visible
after drying.
Use a stronger program.
Place the tableware tilted so that
the water can slide off easily.
Use traditional rinse aid or
increase the dosage. Increase
the adjustment of the water
softener.
Removable streaks on
glasses, metal items and
cutlery
Excessive rinse aid
Reduce the delivery of rinse aid
No rinse aid or adjustment
too low
Add rinse aid or increase delivery
Detergent not efficient
Boxes of detergent must not be
stored open for too long. The
detergent looses its efficiency