FAQ

Troubleshooting
Fault
Possible cause
Solution
The no salt or rinse aid
indicator light is on
No salt
Add salt
No rinse aid
Add rinse aid
The detergent distribution
cover does not open
completely since it is
blocked by the tableware
The tableware must not
protrude from the basket
The detergent distribution
cover is blocked by
the tab
The tab must be crosswise, not
vertical
Detergent residues
Tab used in a short
program during which the
detergent does not have
the time to dissolve
Use powder detergent or a
stronger program
Detergent stored for too
long or with the box open
or a damp environment
and loss of efficiency of
the detergent, aged or
lumpy
Replace the detergent.
Traces of rust on the
Cutlery not resistant to
oxidation. The blades of
knives are particularly
sensitive.
Only use stainless steel
cutlery
cutlery
Cutlery oxidises also if
washed together with
items that oxidise (handles
of pots, knives that are
already damaged, etc.)
Avoid washing parts that can
oxidise
Very high content of salt
in the washing water
Tighten the cap correctly of the
water softener’s tank