User guide

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A TROUBLESHOOTING
DIAGNOSING LED INDICATORS
BEFORE CONTACTING TECHNICAL SUPPORT
Check the following items before you contact local Technical Support.
1. If the Access Point/Repeater cannot be configured using a web
browser:
■
Be sure to have configured the Access Point/Repeater with a valid IP
address, subnet mask and default gateway.
■
Check that you have a valid network connection to the Access Point/
Repeater and that the Ethernet port or the wireless interface that
you are using has not been disabled.
■
If you are connecting to the Access Point/Repeater through the
wired Ethernet interface, check the network cabling between the
management station and the Access Point/Repeater. If you are
connecting to Access Point/Repeater from a wireless client, ensure
that you have a valid connection to the Access Point/Repeater.
2. If you forgot or lost the password:
■
Set the Access Point/Repeater to its default configuration by
pressing the reset button on the back panel for 5 seconds or more.
Table 4: LED Indicators
Symptom Action
Power/LAN LEDs are off
◆ The AC power adapter may be disconnected. Check
connections between the Access Point/Repeater, the power
adapter, and the wall outlet.
WLAN LED is off
◆ The access point radio has been disabled through it’s web
management interface. Access the management interface
using a web browser to enable the radio.
LAN LEDs are off
(when port connected)
◆ Verify that the Access Point/Repeater is powered on.
◆ Be sure cables are plugged into both the Access Point/
Repeater and corresponding PC.
◆ Verify that the proper cable type is used and its length does
not exceed specified limits.
◆ Check the cable connections for possible defects. Replace the
defective cable if necessary.