Datasheet
5
GENERAL INFORMATION
SMC approach
Customized support
and efcient product development
In competitive markets, technical support is not just
about solving problems as they arise, but also to avoid
them with solid knowledge and good support. SMC
invests heavily in training his employees, so you can
count on highly skilled and expertised engineers. With
over 1 000 fully trained European Sales Engineers SMC
is capable of nding customized solutions for the most
complex challenges on your or your customer’s site.
Short delivery times
The European Central Warehouse (ECW) located in Ant-
werp has a stock of as many as 30 000 different prod-
ucts. These products can be delivered within 48 hours
at any address in Belgium. Additional nearly 20 distribu-
tors facilitate local generic and customized stock.
Knowledge transfer
SMC offers the most modern teaching facilities for
training employees, distributors and customers. Addi-
tionally SMC provides commercial training of a general
nature like Introduction in Pneumatics, but also more
specic training like Energy Saving, Positioning or Trou-
bleshooting. The courses can be followed in Antwerp,
Diepenbeek and Kortrijk, but there are also possibilities
for “in-house” company training that can be customized
as well.