EZ Connect™ Wireless Cable Modem Gateway Install Guide SMC8013WG
Copyright Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice. Copyright © 2003 by SMC Networks, Inc.
TABLE OF CONTENTS CHAPTER 1 | Introduction Features and Benefits Package Contents Minimum Requirements CHAPTER 2 | Getting to know the Wireless Cable Modem Gateway LED Indicators Rear Panel Description Resetting and Restoring the Wireless Cable Modem Gateway CHAPTER 3 | Installation Basic Installation Procedure CHAPTER 4 | Configuring your Computer Configuring Windows 95/98/Me Configuring Windows 2000 Configuring Windows XP Configuring a Macintosh Computer CHAPTER 5 | Configuring the Wireless Cable Modem Ga
CHAPTER 1 | Introduction Congratulations on your purchase of the EZ Connect™ Wireless Cable Modem Gateway. SMC is proud to provide you with a powerful yet simple communication device for connecting your local area network (LAN) to the Internet. 1.1 | Features and Benefits • • • • • • • • • • • • EZ 3-Click Installation Wizard - A new and improved way to install your Gateway Modem. In 3 simple clicks, you will be connected to the Internet.
1.2 | Package Contents Before installing the EZ Connect™ Wireless Cable Modem Gateway, verify that you have the items listed under below. Also be sure that you have the necessary cabling. If any of the items are missing or damaged, contact your local SMC distributor.
CHAPTER 2 | Getting to Know the Wireless Cable Modem Gateway The EZ Connect™ Wireless Cable Modem Gateway is the perfect all in one solution, for the home or business environment. This full-featured device has: • • • • • • • An approved DOCSIS 1.1 Cable modem Advanced SPI Firewall Gateway High-speed Turbo 11/22 Mbps Wireless Access Point Comprehensive LEDs for network status and troubleshooting Reset Button 4 – 10/100 Mbps Auto-Sensing LAN ports with Auto-MDI MDIX feature 1 – USB 1.
2.2 | Rear Panel Description LAN Ports Wireless Card Power Reset Button Item Power Reset LAN 1-4 USB CATV Wireless Card CATV Connector USB Description Connect the included power adapter to this port. Use this button to reset the power or restore the default factory settings. Four 10/100 Auto-sensing switch ports (RJ-45). Connect devices on your local area network to these ports (such as a PC, hub, or switch). Connect a USB Cable from your PC to this port. Connect your cable line to this port.
CHAPTER 3 | Installation The EZ Connect™ Wireless Cable Modem Gateway can be installed in any location where you have cable internet access, and the cable internet service provider has approved the EZ Connect™ Wireless Cable Modem Gateway. To confirm you meet these 2 criteria points, please contact your local ISP. For general installation please follow the guidelines outlined below to best performance: • • • Keep the Wireless Cable Modem Gateway away from any heating devices.
3.2 | Basic Installation Procedure 1. Connect the LAN: You can connect the Wireless Cable Modem Gateway to your PC, or to a hub or switch. Run Ethernet cable from one of the LAN ports on the rear of the Wireless Cable Modem Gateway to your computer’s network adapter or to another network device. You can also connect the Wireless Cable Modem Gateway to your PC (using a wireless client adapter) via radio signals. Note: It is recommended that for first-time setup you use a wired connection. 2.
CHAPTER 4 | Configuring your Computer The information outlined in this chapter will guide you through the configuration for the following Operating Systems: • • • • • Windows 95/98 Windows Me Windows 2000 Windows XP Apple Macintosh 4.1 | Configuring Windows 95/98/Me 1. Access your Network settings by clicking [Start], choose [Settings], and then select [Control Panel]. 2. In the Control Panel, locate and double-click the [Network] icon. 3.
4.2 | Configuring Windows 2000 1. Access your Network settings by clicking [Start], choose [Settings], and then select [Control Panel] 2. In the Control Panel, locate and doubleclick the [Network and Dial-up Connections] icon 3. Locate and double-click the [Local Area Connection] icon for the Ethernet adapter that is connected to the Gateway. When the Status dialog box window opens, click the [Properties] button. 4.
4.3 | Configuring Windows XP The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000 outlined above. 1. Access your Network settings by clicking [Start], choose [Control Panel], select [Network and Internet Connections] and then click on the [Network Connections] icon. 2.
CHAPTER 5 | Configuring the Wireless Cable Modem Gateway After you have configured TCP/IP on a client computer, use a web browser to configure the EZ Connect™ Wireless Cable Modem Gateway. The Gateway can be configured by any Javasupported browser including Internet Explorer 5.0 or above, or Netscape Navigator 5.0 or above. Using the web management interface, you may configure the Wireless Cable Modem Gateway features and view statistics to monitor network activity.
5.3 | Accessing the Wireless Cable Modem Gateway’s Web Management To access the Wireless Cable Modem Gateway’s web-based management screens, follow the steps below: 1. Launch your web-browser. NOTE: Your computer does not have to be ONLINE to configure the Wireless Cable Modem Gateway. 2. In the Address Bar, type: http://10.1.10.1 Note: For some browsers, it may be necessary to include:88 after the management IP address. For example: http://10.1.10.1:88 3.
CHAPTER 6 | Navigating the Web-based Administration The EZ Connect™ Wireless Cable Modem Gateway’s management interface allows you to configure both basic and advanced features and options. Some of these advanced functions include: hacker attack detection, IP and MAC address filtering, intrusion detection, virtual server setup, virtual DMZ hosts, as well as other advanced functions. 6.
6.4 | LAN From this section you can configure the following settings: • • • • The private LAN settings, including the IP address of your Wireless Cable Modem Gateway The IP Address Pool range for DHCP clients Enable or Disable the integrated DHCP server Configure the DHCP Lease time for your DHCP clients To access the LAN configuration page, on the Side Navigation bar, click on [LAN] link.
IP Address Pool A dynamic IP start address may be specified by the user, e.g. 10.1.10.1 (default value). Once this start IP address has been assigned, IP addresses running from 10.1.10.10 to 10.1.10.199 will be part of the dynamic IP address pool. IP addresses from 10.1.10.200 to 10.1.10.253 will be available as static IP addresses. Note: Do not to include the address of the EZ Connect™ Wireless Cable Modem Gateway (10.1.10.1 – default IP) in the client address pool. 6.
Predefined Service The Predefined Service option has a pull-down menu with several popular Service Applications, such as HTTP (80), FTP (20/21), and AIM/ICQ (5190). To configure the virtual server for a Predefined Service, follow the steps below: 1. Select the [Service] that you want to have access through the firewall to your LAN from the pull-down menu. 2. Enter in the [LAN Server IP] for the LAN PC that is running this service or application 3.
2. Configure the Traffic or Data [Type] that you want to forward 3. Set the [LAN Server IP] of the PC that you want this traffic/data redirected to 4. You can also configure [Remote IPs] option to allow access to this specific port from the WAN side. This can be configured for 3 different access types: a. Any IP Address [Any] – choose this option to allow access to any public IP address. b. Single IP Address [Single Address] – choose this option to allow access to a single public IP address. c.
6.7 | Firewall The Wireless Cable Modem Gateway provides a stateful inspection firewall (SPI), which is designed to protect against Denial of Service (DoS) attacks when activated. Its purpose is to allow a private local area network (LAN) to be securely connected to the Internet. To provide a flexible solution, the firewall section has the following features: 6.7.1 | Access Control Access Control allows users to block access to users on your network from the Internet.
Configuring a Predefined Filtering Access Rule: 1. On the Side Navigation bar, click on [Firewall] then select [Access Control] 2. Under the Predefined Section, click on the [Add] button 3. On the next page, select the service that you want to block from the pull-down menu 4. Select the [LAN IPs] that you want this access rule to apply to. You can choose to apply this rule to Any IP Address, a Single IP Address, or a Range of IP Addresses.
Configuring a Customer Defined Filtering Access Rule: 1. On the Side Navigation bar, click on [Firewall] then select [Access Control] 2. Under the Customer Defined Section, click on the [Add] button 3. On the Customer Filter Configuration page, define a Name for the service/application that you want to block. Note: The Name is only for reference purpose. 4. Then select the protocol type from the pull-down menu that they would like to block. Select the [LAN IPs] that you want this access rule to apply to.
6.7.2 | Special Application Some applications, such as Internet gaming, videoconferencing, Internet telephony and others, require multiple connections. To access the Special Application configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [Special Application] link. To enable this option, click the [Enable Triggering] checkbox. To configure a Special Application Rule, follow the steps outlined below: 1.
8. When your configuration is complete, click the [Apply] button to save your changes and return to the main Special Application page. 6.7.3 | URL Blocking This section allows you to control the content network. This feature is good for both business and parents looking to control the content accessible from a web browser. To access the URL Blocking configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [URL Blocking] link.
6.7.4 | Schedule Rule This feature will block Internet content based on the URL blocking function for PCs on your network based on the day and or time. Note: The URL/Keyword blocking feature must be configured to use this schedule rule. To access the Schedule Rule configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [Schedule Rule] link. To enable this option, click the [Enable Schedule Function] checkbox.
6.7.6 | DMZ Host (Demilitarized Zone) If you have a client PC that cannot run an Internet application properly from behind the firewall, then you can open the client up to unrestricted two-way Internet access. Enter the IP address of a DMZ host to this screen. Adding a client to the DMZ (Demilitarized Zone) may expose your local network to a variety of security risks, so only use this option as a last resort.
6.9 | Status The Status screen displays WAN/LAN connection status, firmware, and hardware version numbers, illegal attempts to access your network, as well as information on DHCP clients connected to your network. The Network log shows both firewall and network activity The DHCP Client Log shows the clients connected to the Wireless Cable Modem Gateway and the type of connection (Ethernet or Wireless).
The Cable Modem System Event Log shows diagnostic information about your connection and cable system. The Cable Status page shows the users the initialization process the SMC8013WG has been through, and also includes the information about the downstream channel and the upstream channel the modem is connected on.
APPENDIX A | CLI Commands Command PING: "ping IP/FQDN x" Description: Pings the destination by IP or FQDN (full qualify domain name, e.g. www.yahoo.com) for x times. Command TRACERT: "tracert IP/FQDN" Description: Trace the path to the destination IP or FQDN.
Command SNIFF: "sniff [u|d|u+d] x [0|1]" Description: Sniff the upstream/downstream/upstream & downstream for x seconds and display them by original sniffing format (for 0) or Comcast’s format (for 1). Command NATSHOW: "natShow" Description: Display the existing NAT session log in the CM.
Command ARP: "arp <[ether|cable]> " Description: If there is no parameter specified for the ARP command, CM would display the current sys ARP table. Otherwise, users must input the interface (ether or cable) and IP, and then CM would send out an ARP request to ask the MAC address of the specified IP in the correct interface. Command ROUTERNAME: "routeName [name_of_router]" Description: If users specify the command without parameter, CM would show the device name.
Command DHCPSHOW: "dhcpShow" Description: This command is used to show the current dhcp lease info, including the IP, MAC and status (online/expired/released) of the private LAN. There is no parameter for this command. It will show the IP, MAC, and on-line for lease that renewed, released, and expired successfully. NOTE: If CPE has the successful IP lease and CM reboots at this stage, since the reboot time is short, CPE won't renew its IP and will just keep the old IP.
APPENDIX B | Troubleshooting This appendix describes common problems you may encounter and possible solutions to them. B.1 | Verify you are connected to the Wireless Cable Modem Gateway If you are unable to access the Gateway’s web-based administration pages, then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.
B.3 | I have another IP Address displayed If you have another IP address listed, then the PC may not be configured for a DHCP connection. Please refer to Chapter 4 | Configure your Computer for information. Once you have confirmed your computer is configured for DHCP, then please follow the steps below. 1. Open a DOS window as described above. 2. Type “ipconfig /release” (without the quotes) 3.
B.4 | Pinging the Wireless Cable Modem Gateway To verifying Your TCP/IP Connection is configured properly and you are able to access the Wireless Cable Modem Gateway’s web-based management screens – you can use the ‘Ping’ command in DOS. To access the DOS dialog window please follow the steps below: 1. Click Start, then choose Run 2. Windows 98/Me users type “command” and click the [OK] button. Windows 2000/XP users type “cmd” and click the [OK] button. 3. At the prompt, type: ping 10.1.10.
B.5 | Symptom / Action Troubleshooting The Gateway can be easily monitored through panel indicators to identify problems. Please refer to Chapter 2 – Section 2.0 | LED Definitions to confirm you have the correct LED status. If not, then refer to the symptoms and actions outlined below: SYMPTON: Power LED is OFF ACTION: • Check connections between the Gateway, the external power supply, and the wall outlet.
APPENDIX C | Technical Specifications Standards • 802.3 10BaseT Ethernet • 802.3u 100BaseTX Fast Ethernet • 802.11b WAN Interface • F-type RF Connector LAN Interfaces • 4 – 10BASE-T/100BASE-TX RJ-45 ports • 1 – USB 1.1 Type B Connector • 1 – 801.11b Access Point Wireless Interface • 11Mbps IEEE 802.11b Wireless LAN • Supports 64/128 bit WEP encryption • Auto data rate of 11, 5.5, 2, and 1Mbps Cable Modem Interface • DOCSIS 1.1 and 2.
APPENDIX C | Compliances FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment. This equipment can generate, use and radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications.
APPENDIX D | Technical Support PHONE From U.S.A. and Canada (24 hours a day, 7 days a week) • (800) SMC-4-YOU • (949) 679-8000 • Fax: (949) 679-1481 From Europe (8:00 AM - 5:30 PM UK Time) • 44 (0) 118 974 8700 • Fax: 44 (0) 118 974 8701 INTERNET E-mail addresses: • techsupport@smc.com • european.techsupport@smc-europe.com Driver updates: • http://www.smc.com/index.cfm?action=tech_support_drivers_downloads World Wide Web: • http://www.smc.com/ • http://www.smc-europe.
SMC Networks, Inc. 38 Tesla Irvine, CA 92618 Rev. 1.
